When you attempt to install a printer in Windows NT, you may receive one
of the following error messages:
- There are no print processors
- Print Processor is unknown
This behavior can occur if all of the following conditions exist:
- No print processor is specified in the Windows NT registry.
- The print processor file (Winprint.dll) is missing or corrupt.
To resolve this problem, follow these steps:
- Verify that the Winprint.dll file exists in the following folder:
If the Winprint.dll file is missing, use the following command to
expand the Winprint.dl_ file on your Windows NT Setup CD-ROM or Setup
disks to Winprint.dll in the above folder:
where x: is the drive letter of your CD-ROM drive.
- Verify that the print processor is configured correctly in the Windows
NT registry. To do so, follow these steps:
WARNING: Using Registry Editor incorrectly can cause serious, system-
wide problems that may require you to reinstall Windows NT to correct
them. Microsoft cannot guarantee that any problems resulting from the
use of Registry Editor can be solved. Use this tool at your own risk.
a. Locate the following key in the Windows NT registry:
\Environments\Windows NT x86\Print Processors\winprint
If the Winprint key is not present, create it by clicking Add Key
on the Edit menu. If Winprint.dll is not specified as the Driver
value in the Winprint key, click Add Value on the Edit menu to
create the Driver value using the following settings:
NOTE: It may be necessary to restart the computer after making these