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Article ID: 136834 - Last Review: November 3, 2013 - Revision: 2.0

This article was previously published under Q136834
This article has been archived. It is offered "as is" and will no longer be updated.
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854  ( ) Windows 98 and Windows Me Error Message Resource Center


When you use a Windows 95-based computer to copy a read-only file to a core SMB server (such as a LAN Manager for UNIX server), you may receive the following error message:
Error 5 - Access Denied

This occurs when using Explorer or XCOPY to copy the read-only file to the server. This does not occur when using File Manager.


This error message occurs because there is a mismatch between the way that the Windows 95 redirector accesses files and the way that core SMB servers expect this access.


To work around this issue, use the Windows 3.x File Manager tool (Winfile.exe) to copy the file. This tool is in your Windows folder.

A supported fix for Windows 95 that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to computers experiencing this specific problem. To resolve this problem immediately, contact Microsoft Technical Support to obtain the fix.

For a complete list of Microsoft Technical Support phone numbers and information on support costs, please go to the following address on the World Wide Web: (

This fix for Windows 95 should have the following file attributes (or later):
   File name     Version    Date      Time     Size
   Kernel32.dll  4.00.950   8/28/95   9:50am   411,136 bytes
   Shell32.dll   4.00.950   8/28/95   9:50am   817,664 bytes

This issue is not resolved in Microsoft Windows 98.


Microsoft has confirmed this to be a problem in Microsoft Windows 95 and Windows 98.

More information

For additional information about issues resolved by updates to these components, please see the following articles in the Microsoft Knowledge Base:

ARTICLE-ID: 161100  ( )
TITLE : File May Be Truncated When Copied to a Full Network Drive

ARTICLE-ID: 150215  ( )
TITLE : Disabling Automatic Network Shortcut Resolution

ARTICLE-ID: 138014  ( )
TITLE : File May Be Truncated to Zero Bytes When Copied Onto Itself

ARTICLE-ID: 175086  ( )
TITLE : Regional Settings Specified in User Profile Are Not Applied

ARTICLE-ID: 148336  ( )
TITLE : Memory Leak in Windows 95 Kernel Using Windows Sockets
ARTICLE-ID: 160807  ( )
TITLE : Cannot Connect to Windows NT Server with Many Shares

ARTICLE-ID: 145935  ( )
TITLE : BUG: CopyFile Fails with Read-Only Files

For additional information about Windows 95 updates, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: 161020  ( )
TITLE : Implementing Windows 95 Updates

Applies to
  • Microsoft Windows 95
kbnosurvey kbarchive kberrmsg kbkern32dll kbnetwork kbprb KB136834
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