Microsoft small business knowledge base

Article ID: 151221 - Last Review: February 28, 2014 - Revision: 1.2

This article was previously published under Q151221
This article has been archived. It is offered "as is" and will no longer be updated.


Remote Control may not seem to work over TCP/IP if the WINS server that the client is reporting to is different than the WINS server that the administrator's tool is using. This is due to the fact that the Remote Control client does not register with the WINS server at boot but rather when Wuser.exe is run.


When the client is booted Usertsr.exe is loaded; however, the client does not register the <43h> name to the WINS server at that time. Instead Wuser.exe is relied upon to register with the WINS server. Because the client does not report to WINS until Wuser.exe is loaded, the SMS administrator's utility may not work until WINS replication has taken place if the client reports to a different WINS server than the one the SMS administrator's utility is using.

Also, when Wuser.exe is stopped, it sends a release request to the WINS database that removes the <43h> entry.

  • Microsoft Systems Management Server 1.1 Standard Edition
kbnosurvey kbarchive kbarttypeinf kbnetwork kbusage KB151221
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support