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Article ID: 153287 - Last Review: February 27, 2014 - Revision: 2.2

This article was previously published under Q153287
This article has been archived. It is offered "as is" and will no longer be updated.

SYMPTOMS

A client deinstall does not remove all of the SMS client files.

CAUSE

If the client has been upgraded the old cl_xx.txt and cl_xx.mod files are not removed. When a deinstall is initiated SMS may find the old .txt and .mod files and use those to remove the client files. SMS should instead use the new client's .txt and .mod files to remove any client files.

For instance, if the client was upgraded from Windows 95 to Windows NT, the \Ms\Sms\Data directory will still have the CL_W95.txt and CL_W95.mod files along with the CL_NT.txt and CL_NT.mod files. If the client is then deinstalled SMS may use the CL_W95.txt and CL_W95.mod for the remove file list instead of CL_NT.txt and CL_NT.MoD.

RESOLUTION

Manually delete the old client's .txt and .mod files. This has been fixed in 1.2. The client upgrade will now delete the old .txt and .mod files as part of the upgrade.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.1. It has been fixed in Systems Management Server version 1.2.

APPLIES TO
  • Microsoft Systems Management Server 1.0 Standard Edition
  • Microsoft Systems Management Server 1.1 Standard Edition
  • Microsoft Systems Management Server 1.2 Standard Edition
Keywords: 
kbnosurvey kbarchive kbarttypeinf kbnetwork kbsetup KB153287
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