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Article ID: 154628 - Last Review: September 24, 2008 - Revision: 5.0

This article was previously published under Q154628

SUMMARY

If SQL Server is hit with multiple and simultaneous TCP/IP connection requests, such as the case with World Wide Web servers, the requests are quickly rejected by responding with a TCP/IP Reset Frame.

This symptom is difficult to detect. If the client application includes error code handling, the native error code is 10061 (WSAECONNREFUSED) for the Open() function. On the server, Error 17832 - "Unable to read login packet" appears in the SQL Error log.

If you trace this problem with a protocol analyzer, you can see that some of the connection request frames have been replied to with the TCP Reset bit set, which tells the sending station that the frame has been received, but the server does not have the resources to process the connection request.

MORE INFORMATION

A Winsock application accepts connections on a port by calling a Listen() function, which has a backlog parameter specifying the maximum length of the pending-connection queue. The Winsock specification defines the maximum Listen() backlog at five and when it exceeds five, TCP/IP issues a reset.

The backlog for SQL Server can be configured to handle a great number of pending connections by modifying the Windows NT Registry. In some cases, the connection reset issue is resolved due to the modification.

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756  (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows
  1. Start Registry Editor (REGEDT32.EXE) and locate the following subkey:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSQLServer\MSSQLServer
    Notes
    • The corresponding registry subkey in the HKEY_LOCAL_MACHINE subtree for SQL 4.21a is:
      \Software\Microsoft\SQLServer\Server
    • If SQL Server 6.5 Enterprise Edition is running with a Virtual SQL Server in a clustered environment, you must make the change to virtual server key, rather than the standard:
      \Software\Microsoft\MSSQLServer\MSSQLServer
      This virtual server key is:
      \Software\Microsoft\MSSQLServer$VirtualServerName
      \MSSQLServer$VirtualServerName

      Value Name: WinsockListenBacklog
      Data Type: REG_DWORD
      Data: 190
    • The new registry location for SQL Server 2000:

      For a default instance:
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSQLServer\MSSQLServer\SuperSocketNetLib
      For a named instance:
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\Instance Name\MSSQLServer\SuperSocketNetLib
  2. Select the MSSQLServer subkey for SQL Server 6.5 and SQL Server 7.0, and select the SuperSocketNetLib for SQL Server 2000. On the Edit menu, click Add Value.
  3. Enter the following:
    Value Name: WinsockListenBacklog
    Data Type: REG_DWORD
    Data: Range is 1 to 0xFFFFFFFF
    Note The data value affects overall system resources if it is set to a high value. Windows NT 3.51 has a maximum overall backlog of 100 and Windows NT 4.0 has a maximum overall backlog of 200 for all applications. The suggested method of testing with this value is to set the value in increments of five and observe the results until the connection reset stops.
  4. Click OK and quit Registry Editor.
  5. Restart SQL Server.
For more information about the Listen() function, see the WIN32 SDK Programmer's reference.

For more information about the backlog parameter and Windows NT, click the following article number to view the article in the Microsoft Knowledge Base:
113576  (http://support.microsoft.com/kb/113576/ ) WinSocket applications reject connection requests with Reset frames
127144  (http://support.microsoft.com/kb/127144/ ) Windows NT WinSock Listen (Backlog) parameter limit

APPLIES TO
  • Microsoft SQL Server 7.0 Standard Edition
  • Microsoft SQL Server 6.5 Standard Edition
  • Microsoft SQL Server 6.0 Standard Edition
  • Microsoft SQL Server 2000 Standard Edition
  • Microsoft SQL Server 2000 Enterprise Edition
  • Microsoft SQL Server 2000 Developer Edition
  • Microsoft SQL Server 2000 Workgroup Edition
Keywords: 
kbnetwork KB154628
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