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Article ID: 165612 - Last Review: October 6, 2013 - Revision: 2.2

 
This article was previously published under Q165612
This article has been archived. It is offered "as is" and will no longer be updated.

SYMPTOMS

When you view GL Account Totals in the Profitability Analysis workbook, the x-axis labels are missing or appear to be clipped on the chart.

CAUSE

This problem occurs when you do the following:
  • In the What-If Overview workbook, you click Profitability. -and-

  • In the Profitability Analysis dialog box, you click Totals.
In the Profitability Analysis workbook, the axis labels on the chart appear to be missing or clipped because row 36 has a row height of 2.25 characters by default.

WORKAROUND

To display the axis labels on the chart, use the following steps:
  1. In the Profitability Analysis workbook, click See Other GLAccount in the Items list.
  2. In the See Other GLAccount dialog box, only include Totals in the "GLAccount to be viewed in analysis" (in the right pane). Click OK.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem has been fixed in the updated versions of the Quickbooks driver and Msapp.dll.

The following file is available for download from the Microsoft Download Center:
Sbfm97qb.exe (http://download.microsoft.com/download/smallbizfinmgr/driver/1/win98/en-us/sbfm97qb.exe)
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  (http://support.microsoft.com/kb/119591/EN-US/ ) How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file. 119

REFERENCES

For more information about creating a profitability analysis, click the Index tab in Small Business Financial Manager Help, type the following text
analysis topics:Profitability
and then double-click the selected text to go to the "Analyze your sales revenue" topic.

APPLIES TO
  • Microsoft Excel 97 Standard Edition
Keywords: 
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