When you try to open a password protected file in Word, one or more of
the following error messages may be displayed:
- Cannot convert password protected documents
- Word cannot open the document.
Access to a file is restricted when the document has been saved with any
type of password protection. All of the converters in Microsoft Word will
not convert password protected files.
Open and re-save the document without password protection in the original
program before you open the document in Word.
You cannot convert a password-protected file created in another word
processor (such as Word Perfect, AmiPro, or Enable) from any version
NOTE: The password protection feature in Word requires you to type a case-
sensitive password before you can open a document. Word converters do not
prompt you for the password, and will not allow you to convert a password
For additional information, please see the following articles in the
Microsoft Knowledge Base:
WD: Password Protection Lost When Saving as Earlier Versions
Enable Word Processing Converter Capabilities and Limitations
Find Fast Does Not Index Password Protected Files