Microsoft small business knowledge base

Article ID: 169224 - Last Review: February 24, 2014 - Revision: 1.1

This article was previously published under Q169224
This article has been archived. It is offered "as is" and will no longer be updated.


In Windows NT, flashes may occur regardless of the color depth or wallpaper settings.


Palette flashes may occur if you have a desktop wallpaper selected and your Color Palette setting on the Settings tab of the Display Properties dialog box has been set to 256 colors. Palette flashes can occur when switching between Mastering Web Site Development and other running applications, or when starting or stopping animations, videos, or demonstrations.


To prevent palette flashes, either set your display color depth to High Color(16-bit) or True Color(24-bit), or set your wallpaper to None in the Display Properties dialog box. To do so, follow these steps:

  1. On the Windows taskbar, click Start, point to settings, and then click Control Panel.
  2. In Control Panel, double-click the Display icon.
  3. In the Display Properties dialog box, click the Settings tab.
  4. Under Color Palette, select High Color(16-bit) or True Color(24-bit) Color. Click Apply, and then click OK.


Microsoft has confirmed this to be a problem in the Microsoft "Mastering" series. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

  • MSPRESS Microsoft Mastering Products 1.0
kbnosurvey kbarchive kbbug kbui KB169224
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support