Microsoft small business knowledge base

Article ID: 173509 - Last Review: October 7, 2013 - Revision: 3.3

This article was previously published under Q173509
This article has been archived. It is offered "as is" and will no longer be updated.


When running the Microsoft Exchange Server Setup program to install the Outlook Web Access (OWA) component, you may receive the following error:
Processing file E:\server\eng\setup\i386\webcon.ins, at or near line 9.
The system cannot find the file specified.
Microsoft Windows NT no: 0xc002002


This error occurs because Active Server Pages (ASP) is not installed on the server.


From the Windows NT Service Pack 3 compact disk, run IIS30\ASP\i386\ASP.EXE to install ASP and then install OWA.

  • Microsoft Exchange Server 5.5 Standard Edition
kbnosurvey kbarchive kberrmsg kbprb kbsetup KB173509
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