Microsoft small business knowledge base

Article ID: 178121 - Last Review: October 7, 2013 - Revision: 1.1

This article was previously published under Q178121
This article has been archived. It is offered "as is" and will no longer be updated.


When you open a document protected with a "modify" password, you may not be prompted for the password if the document exists in a Microsoft Exchange or Microsoft Outlook mail folder.

NOTE: To protect a document against unauthorized modifications, in Word, click Save As on the File menu, click Options, and type a password in the Password To Modify box.


To work around this problem, save or move the document to a directory on a disk drive. To do this, follow these steps:

  1. In Microsoft Exchange or Microsoft Outlook, open the Mail message containing the word document.
  2. Click to select the document.
  3. On the File menu, click Save Attachments.
  4. Switch to the directory where you want to save the document.
  5. Click Save.
When you open the document from this new location, you will be prompted for a password.


Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.


For more information about protecting documents, click the Office Assistant, type "restrict access," click Search, and then click to view "Protect a document."

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Microsoft Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:
120802  ( ) Office: How to Add/Remove a Single Office Program or Component Additional query words:

  • Microsoft Word 97 Standard Edition
kbnosurvey kbarchive kbbug kbinterop KB178121
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