After Microsoft Office 98 Macintosh Edition released to manufacturing,
several problems were found that the program management group wanted to fix
in the stand-alone versions of the Office 98 programs. The program
management group decided to incorporate these changes into the Office 98
compact disc (CD) without recalling the original production run of Office
98 CDs. (This release is called a "slipstream" release). As a result, some
customers may have an Office 98 CD that differs slightly from the majority
of Office 98 CDs that are in the sales channel. This article explains the
differences between the original Office 98 CD and the slipstream Office 98
What's New in the Slipstream Release of Office 98?
The following sections describe the updates that are included in the
slipstreamed version of Office 98.
Fix for the Memo Wizard Problem
Under certain circumstances, clicking Finish in the Memo Wizard causes
Microsoft Word 98 Macintosh Edition to quit unexpectedly. This problem has
been reproduced only on Apple Power Macintosh G3 computers.
For additional information about this problem, please see the following
article in the Microsoft Knowledge Base:
WD98: Clicking Finish in Memo Wizard Causes Unexpected Quit
British and International System Updaters Are Included
The original release of Office 98 included updates to the U.S. version of
the Macintosh operating system (OS). The slipstream release of Office 98
also includes British ,International English, and International updates to
the Macintosh OS.
For additional information about the Macintosh OS updates that are included
in the Value Pack, please see the following article in the Microsoft
OFF98: Mac OS System Updates That Are Included in the Value Pack
Updated Set Language Add-In
A new Set Language add-in is available for use with Microsoft Excel 98
Macintosh Edition. The add-in allows Excel users to use a foreign language
dictionary to check the spelling in a worksheet.
For additional information about installing and using the Set Language add-
in, please see the following article in the Microsoft Knowledge Base:
XL98: "Set Language" Add-In Available to Specify Language
How to Identify the Slipstream Release of Office 98
If the customer has already installed Office 98, you can identify whether
he or she is running the slipstream release by checking the version number
of the Visual Basic for Applications file.
To check the version of Visual Basic for Applications, follow these steps:
- Open the Microsoft Office 98:Office folder.
- Click to select Visual Basic for Applications.
- On the File menu, click Get Info.
If the version of the file is 8.0, the customer has the original release of
Office 98. If the version of the file is 8.1, the customer has installed
Office from the updated Office 98 CD or has downloaded the patch to fix the
Memo Wizard bug.
If the customer has not yet installed Office 98, you can check the contents
of the Value Pack:Mac OS System Updates folder on the CD. If this folder
contains a British Updates folder, the customer has the slipstream Office
How to Handle Customers Who Want the Updated Office 98 CD
It is possible that you will speak with customers who will have noticed
that an updated Office 98 CD is available. If a customer asks for an
updated Office 98 CD, consider the following information before you send a
new CD to the customer:
- A fix for the Memo Wizard problem that occurs on a Power Macintosh G3
computer is available on the Microsoft Web site.
- The Set Language add-in for Excel is available on the Microsoft Web
- The British, International English, and International Macintosh OS
updaters can be obtained from Apple Computer, Inc.
If the customer needs any of the items listed above, point them to our Web
site. If the customer does not have Web access, do not hesitate to send the
customer a new Office 98 CD.
If the customer has heard that there is an updated version of Office 98 and
wants the latest version, first explain the changes to the customer. Then,
point out the fact that all relevant updates are available on the Web. If a
customer insists on obtaining a new Office 98 CD, send the customer a new
When to Instruct Customers to Download the Patch
Inevitably, you will speak with a customer who will have discovered the
patch for Office 98 that fixes the Memo Wizard bug. The customer should
obtain the patch if he or she is experiencing a crash while using Memo
Wizard as described in article 181973
. Do not direct customers to download
this patch if they are not experiencing this problem.