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Article ID: 186738 - Last Review: June 22, 2014 - Revision: 4.0

This article has been archived. It is offered "as is" and will no longer be updated.


If you upgrade a Microsoft Windows 95-based computer running Internet Explorer version 4.0 or 4.01 to Windows 98 or Windows Millennium Edition (Me), uninstall Windows 98 or Windows Me, and then reinstall Windows 98 or Windows Me, you may receive the following error message:
Safe Recovery

Setup encountered a problem or did not complete a previous installation. If you click Use Safe Recovery, Setup will restart file copying where it left off.

Not selecting Safe Recovery will restart the file copy process from the beginning.

You are then prompted to choose either Use Safe Recovery or Do Not Use Safe Recovery.


To resolve this issue and continue the Windows 98 or Windows Me Setup program, choose either Use Safe Recovery or Do Not Use Safe Recovery.


The Safe Recovery error message under these conditions does not indicate a problem, it does not affect the functionality of the Setup program, and it can be safely ignored.
kbnosurvey kbarchive kberrmsg kbprb kbsetup KB186738
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