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Article ID: 188107 - Last Review: October 26, 2013 - Revision: 2.0

This article was previously published under Q188107
This article has been archived. It is offered "as is" and will no longer be updated.
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854  (http://support.microsoft.com/kb/315854/EN-US/ ) Windows 98 and Windows Me Error Message Resource Center

Symptoms

When you attempt to upgrade Microsoft Windows 3.1 to Windows 95/98, you may receive the following error message:
SUWIN
An error has occurred in your application. If you choose ignore you should save your work in a new file. If you choose close, your application will terminate."

When you click Close, you may receive the following error message:
Application Error
SUWIN caused a general protection fault in module setupx.dll @ 0012:1346

Cause

This behavior can occur if you disable virtual memory in Windows 3.1 before you run Windows 95/98 Setup.

Resolution

To resolve this issue, enable virtual memory in Windows 3.1 before running Windows 95/98 Setup, or quit Windows to MS-DOS, and then run Setup from MS-DOS. To enable virtual memory in Windows 3.1 before running Windows 95/98 Setup, follow these steps:
  1. In the Main group, open Control Panel and double-click 386 Enhanced.
  2. Click Virtual Memory, and then click Change.
  3. In the Type box, click Permanent or Temporary, and then click OK.

Applies to
  • Microsoft Windows 95
Keywords: 
kbnosurvey kbarchive kberrmsg kbgpf kbprb kbsetup KB188107
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