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Article ID: 189175 - Last Review: October 6, 2005 - Revision: 1.3

This article was previously published under Q189175

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SYMPTOMS

The result of the SectionPages field or NumPages field is printed incorrectly although it is displayed correctly on the screen.

NOTE: This problem occurs when the SectionPages or NumPages field is placed inside the header or footer. This problem also occurs when you use the Page X of Y AutoText entry.

RESOLUTION

To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:
245025  (http://support.microsoft.com/kb/245025/EN-US/ ) OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)
245025  (http://support.microsoft.com/kb/245025/ ) OFF2000: How to Obtain and Install the Microsoft Office 2000 SR-1/SR-1a Update
To temporarily work around this problem, do one of the following methods before you print your document:

NOTE: After you perform one of the workarounds, update the SectionPages or NumPages field before you print your document by doing one of the following:
  • Right-click the SectionPages or NumPages field that is not updating and click Update Field on the shortcut menu.

    -or-

  • On the Tools menu, click Options. On the Print tab, click to select the Update fields check box and then click OK.

Method 1: Turn off Show/Hide

To turn off Show/Hide, do one of the following:
  • On the Standard toolbar, click Show/Hide. If the Standard toolbar is missing, point to Toolbars on the View menu and click to select Standard.

    -or-

  • On the Tools menu, click Options. On the View tab, click to clear the All check box, and then click OK.

Method 2: Turn on Reverse Print Order

On the Tools menu, click Options. On the Print tab, click to select the Reverse print order check box, and then click OK.

Method 3: Turn off Background Printing

Turn off Background Printing and then update the field before you print your document. To do this, follow these steps:
  1. On the Tools menu, click Options, and then click the Print tab.
  2. Click to clear the Background Printing check box.
  3. Click OK.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

APPLIES TO
  • Microsoft Word 2000 Standard Edition
Keywords: 
kbfix kbfield kbprint kbbug kbqfe KB189175
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