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Article ID: 196662 - Last Review: October 11, 2013 - Revision: 2.2

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SYMPTOMS

After you apply Windows NT 4.0 Service Pack 4, folders on the desktop may not retain their settings after you log off or restart the computer. This may happen with folders created only on the desktop. If you open them on the desktop in a certain position, they should retain these settings when you log off and log on or when you restart the computer.

WORKAROUND

This problem occurs only with folders on the desktop. To work around this problem, move the folders somewhere other than the desktop, if possible.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
152734  (http://support.microsoft.com/kb/152734/EN-US/ ) How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem with Windows NT 4.0 Service Pack 4. This problem was first corrected in Windows NT 4.0 Service Pack 5.

APPLIES TO
  • Microsoft Windows NT Server 4.0, Terminal Server Edition
  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT Server 4.0 Enterprise Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
Keywords: 
kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbfix KB196662
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