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Article ID: 198204 - Last Review: September 10, 2004 - Revision: 1.1

This article was previously published under Q198204
For a Microsoft PowerPoint 97 for Windows version of this article, see 190391  (http://support.microsoft.com/kb/190391/ ) .
For a Microsoft PowerPoint for Windows 95 7.0 and earlier version of this article, see 138839  (http://support.microsoft.com/kb/138839/ ) .

SYMPTOMS

When you view a PowerPoint presentation, you may notice that one or more of your graphic images are not displayed. Instead, you may see a placeholder for the graphic that contains the following message:
QuickTime(TM) and a Photo - JPEG decompressor are needed to see this picture.

CAUSE

Most likely, the graphic is using a QuickTime compression scheme, such as JPEG. With PowerPoint for the Macintosh, you can import PICT graphics that use JPEG compression. Adobe PhotoShop and some other graphic programs can save PICT files with JPEG compression. If you move a presentation that contains one of these graphics to another computer or a different platform, you may encounter this problem. These files require QuickTime to display or decompress the image. If QuickTime is not present, PowerPoint displays the "QuickTime PICT" message.

RESOLUTION

Re-import the graphic without JPEG compression. To do this, follow these steps.

NOTE: The following example uses Adobe PhotoShop version 3.0.
  1. Open the graphic in PhotoShop.
  2. On the File menu, click Save As.
  3. Select PICT file format, name the graphic, and then click Save.
  4. In the PICT File Options dialog box, click None in the Compression section.
  5. Click OK to save the graphic.
  6. Switch to or start PowerPoint.
  7. On the Insert menu, click Picture.
  8. Select the graphic and click Import.
NOTE: If you are using a Macintosh computer and see this message, you should verify whether QuickTime is present. QuickTime, if correctly installed, is located in the Extensions folder. If you are running System 7.5 or later, run Extension Manager, located in the Control Panels folder, and verify that QuickTime is enabled.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

APPLIES TO
  • Microsoft PowerPoint 2000 Standard Edition
Keywords: 
kberrmsg kbtshoot kbprb kbgraphic KB198204
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