Microsoft small business knowledge base

Article ID: 200119 - Last Review: January 11, 2015 - Revision: 2.0

This article has been archived. It is offered "as is" and will no longer be updated.


When you attempt to upgrade from Microsoft Windows 95 OEM Service Release 2 (OSR2) to Windows 98, you may receive the following error message:
Setup cannot create files on your startup drive and cannot set up Windows 98.


This behavior can occur if drive C on your computer is configured as a removable media device and the drive is using the FAT32 file system.


To work around this behavior, run Setup from within the MS-DOS environment:

  1. Start your computer with a Windows 98 Startup disk. If you do not have one, you may be able to create one on any computer that has a CD-ROM drive. For information about how to do so, please see the following article in the Microsoft Knowledge Base:
    187632  ( ) How to Create a Windows 98 Startup Disk that Supports FAT32
  2. On the Startup menu, choose Start Computer with CD-ROM Support, and then press ENTER.
  3. At the command prompt, type CD-ROM drive:\win98\setup, where CD-ROM drive is the drive letter assigned to your CD-ROM drive, and then press ENTER.
  4. Follow the instructions on the screen.
kbnosurvey kbarchive kbenv kberrmsg kbprb kbsetup KB200119
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