DetailPage-MSS-KB

Microsoft small business knowledge base

Article ID: 2028965 - Last Review: June 10, 2011 - Revision: 4.1

Hotfix Download Available
View and request hotfix downloads
 
Support for Windows Vista Service Pack 1 (SP1) ends on July 12, 2011. To continue receiving security updates for Windows, make sure you're running Windows Vista with Service Pack 2 (SP2). For more information, refer to this Microsoft web page: Support is ending for some versions of Windows (http://windows.microsoft.com/en-us/windows/help/end-support-windows-xp-sp2-windows-vista-without-service-packs) .

On This Page

SYMPTOMS

Assume that you configure a network environment that uses the Server Message Block (SMB) Version 2 protocol. In this network, data corruption occurs when multiple users perform read and write operations to the same file on a network share. Specifically, the data from one user overwrites the data from the other users.

Note By default, the SMB2 protocol is enabled in the following operating systems:
  • Windows 7
  • Windows Server 2008 R2
  • Windows Vista
  • Windows Server 2008


For more information about how to reproduce this issue, see the "More information" section.

CAUSE

This issue occurs because a user queries the local cache for attributes of a shared file regardless of the opportunistic lock status in the SMB2 environment. When other users change the shared file, the original user obtains incorrect file attributes if the local cache is not updated in time. Therefore, a data corruption issue occurs.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2 (SP2)
  • Windows 7
  • Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Restart requirement

You may have to restart the computer after you apply this hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 1 . 22xxxWindows Vista and Windows Server 2008SP1LDR
    6.0.600 2 . 22xxxWindows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxx version number.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Mrxsmb20.sys6.0.6001.2271879,36024-Jun-201013:02x86
Mrxsmb20.sys6.0.6002.2243180,38424-Jun-201013:21x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Mrxsmb20.sys6.0.6001.22718106,49624-Jun-201013:22x64
Mrxsmb20.sys6.0.6002.22431107,52024-Jun-201013:34x64
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Mrxsmb20.sys6.0.6001.22718263,16824-Jun-201013:05IA-64
Mrxsmb20.sys6.0.6002.22431265,72824-Jun-201013:19IA-64
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MANIFEST files and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Mrxsmb20.sys6.1.7600.2071495,74417-May-201022:28x86

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Mrxsmb20.sys6.1.7600.20714126,46417-May-201022:53x64
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Mrxsmb20.sys6.1.7600.20714305,66417-May-201021:53IA-64


WORKAROUND

To work around this issue, disable or reduce the time-out threshold for the local cache update by modifying the registry. To do this, follow these steps:
  1. Click Start, click Run, type Regedit, and then press ENTER.
  2. Locate the following registry subkey:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\LanmanWorkstation\Parameters
  3. Under this registry subkey, right-click FileInfoCacheLifetime, and then click Modify.
  4. Under Base, click Decimal, and then type a number that is smaller than the number that appears in the Value date box.

    Notes
    • Type 0 to disable the time-out threshold for the local cache update.
    • The number that you type indicates the length in second of the time-out threshold for local cache update.
Note If you use this method, the network traffic will increase.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.


MORE INFORMATION

Steps to reproduce this problem

To reproduce this problem, set up the following scenario:
  • User1 on machine1 opens a shared file.
  • User2 on machine2 opens the same shared file and then writes to this file.
In this scenario, the data attributes of the shared file that are cached on machine1 are not kept in sync. When user1 changes the shared file, the local file information cache does not reflect the updated information that was entered by user2. Therefore, the changes that are made by user1 overwrite the data from user2.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/P3/ ) Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameX86_274b2124864fda06ae1a882d9d72ed50_31bf3856ad364e35_6.0.6002.22431_none_48e5540ff06ad7e0.manifest
File versionNot applicable
File size701
Date (UTC)25-Jun-2010
Time (UTC)05:32
PlatformNot applicable
File nameX86_c0933876011a14191d6a8e168f09f637_31bf3856ad364e35_6.0.6001.22718_none_1373df0a7d2f09b0.manifest
File versionNot applicable
File size701
Date (UTC)25-Jun-2010
Time (UTC)05:32
PlatformNot applicable
File nameX86_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.0.6001.22718_none_8b61d02ea2e45653.manifest
File versionNot applicable
File size6,960
Date (UTC)24-Jun-2010
Time (UTC)15:10
PlatformNot applicable
File nameX86_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.0.6002.22431_none_8d2ba038a02131f8.manifest
File versionNot applicable
File size6,960
Date (UTC)24-Jun-2010
Time (UTC)16:23
PlatformNot applicable
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_095009b1db40032261911eaf96c33ddf_31bf3856ad364e35_6.0.6002.22431_none_a2a6525a41574894.manifest
File versionNot applicable
File size705
Date (UTC)25-Jun-2010
Time (UTC)05:32
PlatformNot applicable
File nameAmd64_77dedcd524ebfb3018baef9c219c3742_31bf3856ad364e35_6.0.6001.22718_none_4c96696e98302385.manifest
File versionNot applicable
File size705
Date (UTC)25-Jun-2010
Time (UTC)05:32
PlatformNot applicable
File nameAmd64_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.0.6001.22718_none_e7806bb25b41c789.manifest
File versionNot applicable
File size6,972
Date (UTC)24-Jun-2010
Time (UTC)15:37
PlatformNot applicable
File nameAmd64_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.0.6002.22431_none_e94a3bbc587ea32e.manifest
File versionNot applicable
File size6,972
Date (UTC)24-Jun-2010
Time (UTC)16:39
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_19432ea5e5a7a1ef00684b2853fe9394_31bf3856ad364e35_6.0.6002.22431_none_2e292dd0a0cd7496.manifest
File versionNot applicable
File size703
Date (UTC)25-Jun-2010
Time (UTC)05:32
PlatformNot applicable
File nameIa64_27bd75126997a150fa118414223c5434_31bf3856ad364e35_6.0.6001.22718_none_b784eed10a712d8a.manifest
File versionNot applicable
File size703
Date (UTC)25-Jun-2010
Time (UTC)05:32
PlatformNot applicable
File nameIa64_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.0.6001.22718_none_8b637424a2e25f4f.manifest
File versionNot applicable
File size6,966
Date (UTC)24-Jun-2010
Time (UTC)15:04
PlatformNot applicable
File nameIa64_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.0.6002.22431_none_8d2d442ea01f3af4.manifest
File versionNot applicable
File size6,966
Date (UTC)24-Jun-2010
Time (UTC)15:59
PlatformNot applicable

Win7

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameX86_ab0ed5ad8223e31af1ad03694281c339_31bf3856ad364e35_6.1.7600.20714_none_e0a873196f594bcd.manifest
File versionNot applicable
File size701
Date (UTC)18-May-2010
Time (UTC)17:22
PlatformNot applicable

File nameX86_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.1.7600.20714_none_8b859d6603ff30b8.manifest
File versionNot applicable
File size4,035
Date (UTC)18-May-2010
Time (UTC)04:31
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_9faac1c9c226641843cf13140e2bf798_31bf3856ad364e35_6.1.7600.20714_none_8b6624ba659459ea.manifest
File versionNot applicable
File size705
Date (UTC)18-May-2010
Time (UTC)17:22
PlatformNot applicable

File nameAmd64_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.1.7600.20714_none_e7a438e9bc5ca1ee.manifest
File versionNot applicable
File size4,039
Date (UTC)18-May-2010
Time (UTC)09:00
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_932de067902ca87c73235f9097960df8_31bf3856ad364e35_6.1.7600.20714_none_be35aaf898e7bada.manifest
File versionNot applicable
File size703
Date (UTC)18-May-2010
Time (UTC)17:22
PlatformNot applicable

File nameIa64_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.1.7600.20714_none_8b87415c03fd39b4.manifest
File versionNot applicable
File size4,037
Date (UTC)18-May-2010
Time (UTC)04:26
PlatformNot applicable


APPLIES TO
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Ultimate
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Standard
  • Windows Web Server 2008 R2
  • Windows Vista Service Pack 1, when used with:
    • Windows Vista Business
    • Windows Vista Enterprise
    • Windows Vista Home Basic
    • Windows Vista Home Basic N
    • Windows Vista Ultimate
  • Windows Vista Service Pack 2, when used with:
    • Windows Vista Business
    • Windows Vista Enterprise
    • Windows Vista Home Basic
    • Windows Vista Home Basic N
    • Windows Vista Ultimate
  • Windows Server 2008 Service Pack 2, when used with:
    • Windows Server 2008 Datacenter
    • Windows Server 2008 Enterprise
    • Windows Server 2008 Standard
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseinter KB2028965
Share
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support