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Article ID: 211205 - Last Review: October 26, 2013 - Revision: 4.0

This article was previously published under Q211205
This article has been archived. It is offered "as is" and will no longer be updated.

Symptoms

A Dell or IBM notebook computer may hang (stop responding) when it tries to use Standby mode.

Cause

This behavior can occur if the COM port is open (by a modem, debugging, or so on) when the computer tries to use Standby mode.

Resolution

To work around this issue, make sure the COM port is not active when the computer goes to Standby mode.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Applies to
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
Keywords: 
kbnosurvey kbarchive kbenv kbhardware kbnofix kbprb KB211205
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