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Article ID: 215349 - Last Review: June 11, 2012 - Revision: 3.0

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SYMPTOMS

After an IP address is deleted from the computer, it may be impossible to reach some network resources that should still be reachable.

CAUSE

When an IP address is deleted from the computer, subnet routes associated with that address may not get properly cleaned up. This problem can result in a route table with expired entries. The "route print" command can be used to view the route table to verify this problem.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:
  • Windows Service Pack Center (http://windows.microsoft.com/en-US/windows/downloads/service-packs) -or-

  • 152734  (http://support.microsoft.com/kb/152734/EN-US/ ) how to obtain the latest windows nt 4.0 service pack
For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS (http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS)

STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0. This problem was first corrected in Windows NT version 4.0 Service Pack 5.

APPLIES TO
  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
Keywords: 
kbhotfixserver kbqfe kbbug kbfix KB215349
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