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Article ID: 219325 - Last Review: August 2, 2012 - Revision: 2.0

This article was previously published under Q219325

Symptoms

After you install Windows NT 4.0 Service Pack 4 on a Digital AlphaServer 2000, 2100, or 2100A computer that uses an EISA-based boot device with 32-bit Direct Memory Access (DMA) enabled, the computer may not start.

Resolution

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:
For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS (http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS)

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 5.

Applies to
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT Server 4.0 Enterprise Edition
Keywords: 
kbbug kbfix KB219325
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