Microsoft small business knowledge base

Article ID: 221067 - Last Review: June 22, 2014 - Revision: 6.0

This article has been archived. It is offered "as is" and will no longer be updated.


When you attempt to use the Import/Export Wizard, the "Import from an Application" and "Export to an Application" options may be unavailable.


This problem can occur if Netscape Navigator is not installed on your computer and a Netscape Navigator default profile is not created.


This behavior is by design.

More information

The Import/Export Wizard replaces the Bookmarks Converter (Winbm2fv.exe) tool. A default profile is created after you start Netscape the first time.

For additional information about the Bookmarks Converter tool, please see the following article in the Microsoft Knowledge Base:
152681  ( ) How to Use Netscape Navigator Bookmarks in Internet Explorer
The following file is available for download from the Microsoft Download Center:
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Download Winbm2fv.exe now (
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  ( ) How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on secure servers that prevent any unauthorized changes to the file.

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