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Article ID: 2284755 - Last Review: October 4, 2014 - Revision: 46.0

PROBLEM

You can't remove a domain from Microsoft Office 365. When you try to remove the domain, you receive an error message.

This issue can occur for different reasons. The error message that you receive reflects the cause of the issue.

SOLUTION

To fix this issue, go to the following Microsoft Knowledge Base articles, depending on the error message that you receive:
  • 2787250  (http://support.microsoft.com/kb/2787250/ ) "You cannot delete the default domain" error when you try to remove a domain from Office 365
  • 2787264  (http://support.microsoft.com/kb/2787264/ ) "Cannot Remove Domain" error when you try to remove a domain from Office 365
  • 2787210  (http://support.microsoft.com/kb/2787210/ ) "Unable to remove this domain" error when you try to remove a domain from Office 365
  • 2787792  (http://support.microsoft.com/kb/2787792/ ) "Domain has associated subdomains" or "You cannot remove a domain that has subdomains" error when you try to remove a domain from Office 365
  • 2787317  (http://support.microsoft.com/kb/2787317/ ) The "Remove" domain link is unavailable or "You cannot remove the initial domain" error when you try to remove a domain from Office 365
Still need help? Go to the Office 365 Community (http://community.office365.com/) website.

Applies to
  • Microsoft Office 365
  • Office 365 User and Domain Management
Keywords: 
o365022013 o365 o365e o365p o365a o365m KB2284755
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