Microsoft small business knowledge base

Article ID: 228592 - Last Review: January 24, 2007 - Revision: 3.1

This article was previously published under Q228592


When you run Setup to create an administrative installation of Office, you may receive the following error message:
Error 1316. A network error occurred while attempting to read from the file: drive:\Install.msi
where drive is the drive letter that is assigned to your CD-ROM or DVD-ROM drive.


If you have a beta version of Office on the computer where you are running Setup for the administrative installation, you may receive this error message.


To prevent this error message from appearing, do either of the following:
  • Perform the administrative installation from a computer that does not have a beta version of Office installed. -or-

  • Remove the beta version of Office before you perform the administrative installation.
To remove the beta version of Office, follow these steps:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Add/Remove Programs.
  3. Double-click Office 2000 product in the list, (where Office 2000 product is the edition that you want to remove).
  4. Click Remove Office in the Microsoft Office 2000 Maintenance Mode dialog box.
  5. Click Yes to the prompt that confirms your choice to remove Office.


For more articles about how to troubleshoot specific errors in Office Setup:
Click here to view a list of Windows Installer Errors for Office 2000 articles (
For more articles with general information about how to troubleshoot Office errors:
Click here to view a list of Office 2000 Troubleshooting articles (

  • Microsoft Office 2000 Standard Edition
kbbug kberrmsg kbnofix kbsetup KB228592
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support