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Article ID: 2292301 - Last Review: June 28, 2012 - Revision: 11.0

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You shared files or printers on a computer that is running Windows Vista or Windows 7. However, you cannot access the shared files or printers from another computer.


This problem can occur when file and printer sharing is blocked by the Windows Firewall on the computer where the files and printers are shared.


Diagnose and fix the problem automatically

The Diagnose and fix Windows Firewall service problems automatically troubleshooter may automatically fix the problem described in this article.
This troubleshooter fixes many problems.Learn moreRun now


How the MATS package works to fix this problem

Click here to understand how the MATS package works to fix this problem

Other issues that the MATS package fixes

2288085  ( ) You get a security warning that the Windows Firewall is turned off
2271812  ( ) You can't turn on the Windows Firewall in the Security Center
2289618  ( ) You can’t use Remote Assistance to offer assistance

  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Ultimate
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