You shared files or printers on a computer that is running Windows Vista or Windows 7. However, you cannot access the shared files or printers from another computer.
This problem can occur when file and printer sharing is blocked by the Windows Firewall on the computer where the files and printers are shared.
Diagnose and fix the problem automatically
The Diagnose and fix Windows Firewall service problems automatically
troubleshooter may automatically fix the problem described in this article. This troubleshooter fixes many problems.Learn moreRun now
How the MATS package works to fix this problem
Click here to understand how the MATS package works to fix this problem
Other issues that the MATS package fixes
You get a security warning that the Windows Firewall is turned off
You can't turn on the Windows Firewall in the Security Center
You can’t use Remote Assistance to offer assistance