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Article ID: 2312539 - Last Review: March 4, 2014 - Revision: 3.0

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Summary

This article summarizes the available hotfixes and updates for issues that can occur in Terminal Services for Windows Server 2008 environments. For Windows Server 2008 R2 Remote Desktop Services updates, please see KB 2601888 (http://support.microsoft.com/kb/2601888) .

Caution This list is an aggregate of common issues seen with Terminal Services in Windows Server 2008. Do not proactively install the following patches unless instructed by a Microsoft Support Profesional. If you believe that you are experiencing one of the issues in this list, install only the hotfix for that specific issue. If a specific hotfix is listed for your issue, we recommend that you evaluate these hotfixes and updates to determine whether they apply to a specific Windows version and service pack level.

These hotfixes and updates are arranged by component areas within Terminal Services in Windows Server 2008 environments. The hotfixes and updates could also apply to Windows XP, to Windows Vista, and to Windows 7 Remote Desktop clients.

More information

Authentication

2203302 (http://support.microsoft.com/kb/2203302) An RDP connection that uses SSL authentication and CredSSP protocol fails in Windows 7, in Windows Server 2008 R2, in Windows Vista and in Windows Server 2008

975943 (http://support.microsoft.com/kb/975943)   Error code when an application uses the CredSSP if the authenticated user account is a member of many security groups on a computer that is running Windows Vista or Windows Server 2008: "0x80090329"

972595 (http://support.microsoft.com/kb/972595) You cannot log on or the system stops responding when the Stored User Names and Passwords feature is enabled on a computer that is running Windows Server 2008 or Windows Vista

954910 (http://support.microsoft.com/kb/954910) Error message when you use smart card authentication to log on to a Windows Server 2008-based terminal server from a client computer that is running Windows Vista or Windows Server 2008: "0xC000040C"

953760 (http://support.microsoft.com/kb/953760) When you enable SSO for a terminal server from a Windows XP SP3-based client computer, you are still prompted for user credentials when you log on to the terminal server

952234 (http://support.microsoft.com/kb/952234) When you establish a Terminal Services session that requires smart card authentication to log on to a Windows Server 2008-based terminal server, the Terminal Services session stops responding

951608 (http://support.microsoft.com/kb/951608) Description of the Credential Security Support Provider (CredSSP) in Windows XP Service Pack 3

Core

2523307 (http://support.microsoft.com/kb/2523307) A shadowed Windows Server 2008 Terminal Services session is disconnected from a computer that is running Windows Server 2008 R2 SP1 or Windows 7 SP1

2518298 (http://support.microsoft.com/kb/2518298) "0x0000003B" Stop error on a terminal server in Windows Server 2008

2481109 (http://support.microsoft.com/kb/2481109) MS11-017: Description of the security update for Remote Desktop client 6.1 and Remote Desktop client 6.0: March 8, 2011

2462310 (http://support.microsoft.com/kb/2462310) A 16-bit application that uses initialization (.ini) files does not work correctly in a Windows Server 2008 x86 Terminal Services session

982303 (http://support.microsoft.com/kb/982303) Terminal Services performance counters report an incorrect number of sessions when a heavy load situation occurs in Windows Server 2008 R2 or in Windows Server 2008

980568 (http://support.microsoft.com/kb/980568) A terminal server that is running Windows Server 2008 stops responding when lots of clients make terminal sessions to the server

978829 (http://support.microsoft.com/kb/978829) The CTRL and ALT keys in a Terminal Service session get stuck when you unlock a local computer

977269 (http://support.microsoft.com/kb/977269) Error message when you make a remote desktop connection to a terminal server that is running Windows Server 2008: “The requested operation requires elevation”

976110 (http://support.microsoft.com/kb/976110) A terminal server session that is shadowed is incorrectly disconnected when the terminal server session that is shadowing stops shadowing on a computer that is running Windows Vista or Windows Server 2008

971338 (http://support.microsoft.com/kb/971338) The terminal server roaming profile of a user account is not loaded correctly on a terminal server that is running Windows Server 2008 R2 or Windows Server 2008 after the user password is changed during session logon

971253 (http://support.microsoft.com/kb/971253) You receive a blank screen when you log on to a terminal server that is running Windows Server 2008

970911 (http://support.microsoft.com/kb/970911) The "Terminal Services" service cannot protect a console session from being disconnected in Windows Server 2008

970089 (http://support.microsoft.com/kb/970089) A hotfix is available that addresses occasional crashes of Vmwp.exe processes on a Windows Server 2008-based Hyper-V host computer

970067 (http://support.microsoft.com/kb/970067) You find high CPU usage for the Wmiprvse.exe process on a terminal server that is running Windows Server 2008 when you run the Windows System Resource Manager

969851 (http://support.microsoft.com/kb/969851) Instead of the specified startup program, the whole desktop is started on a remote desktop connection when you change the "Terminal Services Profile" setting for the user account

969940 (http://support.microsoft.com/kb/969940) When you start a terminal session to a computer that is running Windows Server 2008 and that has the terminal server role installed, the full Windows desktop starts instead of the program that is specified by the terminal server

969851 (http://support.microsoft.com/kb/969851) Instead of the specified startup program, the whole desktop is started on a remote desktop connection when you change the "Terminal Services Profile" setting for the user account

941641 (http://support.microsoft.com/kb/941641) Remote Desktop Connection 6.0 prompts you for credentials before you establish a remote desktop connection

Device Redirection & Printing

2655998 (http://support.microsoft.com/kb/2655998) Long logon time when you establish an RD session to a Windows Server 2008 R2-based RD Session Host server if Printer Redirection is enabled

2620656 (http://support.microsoft.com/kb/2620656) Invalid redirected printers may be available in a Remote Desktop Services session that connects to a RD Session Host server that is running Windows server 2008 or Windows Server 2008 R2

2532459 (http://support.microsoft.com/kb/2532459) Print queue does not work if the queue is not one of the first 100 queues installed in a Windows Server 2008 or Windows Server 2008 R2 Terminal Services session

2059743 (http://support.microsoft.com/kb/2059743) You cannot print to multiple trays in a terminal server session in Windows Server 2008

2028453 (http://support.microsoft.com/kb/2028453) The redirected printer does not print a document in Windows Server 2008 if the TS Easy Print feature is used in a terminal server session

981650 (http://support.microsoft.com/kb/981650) You cannot print text in a terminal server session in Windows Server 2003, in Windows Server 2008, or in Windows Vista if the printer uses the "Generic / Text Only" driver

979163 (http://support.microsoft.com/kb/979163) Many pages are printed when you try to print an Excel worksheet by using a redirected printer if the Terminal Services Easy Print feature is used

973744 (http://support.microsoft.com/kb/973744) You cannot exit an application that uses a redirected printer when you enable the Terminal Services Easy Print feature on a terminal server that is running Windows Server 2008

973356 (http://support.microsoft.com/kb/973356) Error message when you create one or more network printers in a Windows Server 2008-based terminal server session: "Printers cannot be installed"

973062 (http://support.microsoft.com/kb/973062) The audio redirection feature does not work when you use Remote Desktop Connection Client for Mac 2.0 to make a terminal server session to a computer that is running Windows Server 2008 x64 Edition or Windows Vista x64 Edition

972600 (http://support.microsoft.com/kb/972600) After you disconnect from a remote desktop session to a destination computer that is running Windows Vista or Windows Server 2008, the default printer is changed when you log on the destination computer from the console

971370 (http://support.microsoft.com/kb/971370) You randomly hear audio from another terminal server session when you play audio in a terminal server session that is hosted on server that is running Windows Server 2008

970603 (http://support.microsoft.com/kb/970603) The content of a printout is different when you print a PDF document by using Terminal Services Easy Print in a Terminal Services (TS) session in Windows Vista or Windows Server 2008

958596 (http://support.microsoft.com/kb/958596) Users cannot use a smart card to log on to a Terminal Services session on a computer that is running Windows Server 2008

954744 (http://support.microsoft.com/kb/954744)   FIX: Some pages are printed in the incorrect orientation when you use Terminal Services Easy Print to print a document that contains both portrait-oriented pages and landscape-oriented pages

Licensing

2542272 (http://support.microsoft.com/kb/2542272) You receive a temporary TS CAL when the DN of a user account contains the forward slash-mark character in Windows Server 2008 if Per User licensing mode is used

2028637 (http://support.microsoft.com/kb/2028637) A domain administrator or local administrator incorrectly receives a warning message “Cannot find a valid Terminal Services Licensing Server” when this user account logs on to a Windows Server 2008 Terminal server

2021885 (http://support.microsoft.com/kb/2021885) Terminal Server License Server/Remote Desktop License Server Only Issuing Temporary Licenses and Event ID 17 Logged

983385 (http://support.microsoft.com/kb/983385) Event ID 17 is logged in the System log on a TS Licensing server or on a RD Licensing server in Windows Server 2003 SP2, in Windows Server 2008, or in Windows Server 2008 R2

979548 (http://support.microsoft.com/kb/979548) You cannot enter an agreement number of a volume license that contains more than seven digits in Remote Desktop Licensing Manager or in TS Licensing Manager

977686 (http://support.microsoft.com/kb/977686) The Licensing Diagnosis tool incorrectly reports that there are no available Terminal Services client access licenses in Windows Server 2008

972069 (http://support.microsoft.com/kb/972069) A terminal server that is running Windows Server 2008 cannot obtain terminal licenses from a Terminal Server license server that is running Windows Server 2008 after you enable the "License Server Security Group" Group Policy setting

971302 (http://support.microsoft.com/kb/971302) Single CALs support is available for Terminal Server license servers that are running Windows Server 2008

968995 (http://support.microsoft.com/kb/968995) The Terminal Server Licensing MMC snap-in or the TS Licensing Manager MMC snap-in uses NT LAN Manager instead of the Kerberos protocol to pass authentication, respectively, in Windows Server 2003 or in Windows Vista and Windows Server 2008

968074 (http://support.microsoft.com/kb/968074) An update is available that enables the Terminal Services license servers that are running Windows Server 2008 to be able to use the CALs for the Windows Server 2008 R2 Remote Desktop Services

TS Gateway

2620264 (http://support.microsoft.com/kb/2620264) You cannot start any RemoteApp applications through a Windows Server 2008-based TS gateway

974195 (http://support.microsoft.com/kb/974195) You cannot connect to a terminal server that is running Windows Server 2008 through the TS Gateway by using its FQDN if it is in a disjointed namespace and if the TCP port 445 is disabled between the terminal server and the TS Gateway

TS RemoteApp

2579055 (http://support.microsoft.com/kb/2579055) A started RemoteApp application is intermittently not visible in Windows Server 2008

2381675 (http://support.microsoft.com/kb/2381675) The RemoteApp program is not terminated after the idle session time limit expires on a computer that is running Windows Server 2008

983533 (http://support.microsoft.com/kb/983533) The pop-up windows are hidden and the TS RemoteApp application stops responding in Windows Vista, in Windows 7, in Windows Server 2008, and in Windows Server 2008 R2

981211 (http://support.microsoft.com/kb/981211) A RemoteApp program does not show the saved user name when you start the program on a computer that is running Windows Vista

979425 (http://support.microsoft.com/kb/979425) A combo box item in a RemoteApp application is updated incorrectly when you connect by using Remote Desktop Connection (RDC) 7.0

978927 (http://support.microsoft.com/kb/978927) The highlighted menus of all the running applications are displayed incorrectly in a Windows Server 2008-based terminal server session

970689 (http://support.microsoft.com/kb/970689) A Windows Server 2008-based terminal server denies connection requests with the error message "The remote procedure call failed and did not execute" randomly under a heavy logon/logoff condition

TS Session Broker

2522829 (http://support.microsoft.com/kb/2522829) Sessions are not correctly distributed after the Terminal Services Session Broker service runs for 25 or more days consecutively in Windows Server 2008

977541 (http://support.microsoft.com/kb/977541) You are not redirected to the previously-disconnected terminal server session through the TS Session Broker service in a Windows Server 2008-based farm in TS Session Broker

TS Web Access

951607 (http://support.microsoft.com/kb/951607) You cannot connect to a remote computer or start a remote application when you use Terminal Services Web Access or Remote Web Workspace on a Windows XP SP3-based or Windows Small Business Server 2003 SP1-based computer


Applies to
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Foundation
  • Windows Server 2008 Service Pack 2
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
Keywords: 
KB2312539
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