When you run a search, Index Server may return the following error message:
Microsoft OLE DB Service Components error '80040e21'
Windows NT Server or Workstation 4.0
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
the individual software update. For information on obtaining the
latest service pack, please go to:
For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:
Windows NT Server 4.0, Terminal Server Edition
To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
How to Obtain the Latest Windows NT 4.0 Service Pack
To work around this problem, add a LCID (Locale Identifier) to the connection string.
cn.ConnectionString = "PROVIDER=msidxs;Locale Identifier=1033" //US English
cn.ConnectionString = "PROVIDER=msidxs;Locale Identifier=1024" //Neutral
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows NT Server version 4.0, Terminal Server Edition Service Pack 6.
This is only a problem when your locale in the Control Panel Regional Settings tool is set to a non-US setting (such as English (Australian)).
Also, this is a know problem in the OLE DB provider for Index Server, Msidxs.dll.