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Article ID: 2345551 - Last Review: September 25, 2010 - Revision: 1.0

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SYMPTOMS

Consider the following scenario:  
  • You install a Microsoft System Center Configuration Manager 2007 Service Pack 2 (SP2) site server on a computer that is running Windows Server 2008 R2.
  • You run the Active Directory System Discovery process to detect System Center Configuration Manager 2007 SP2 clients.
  • The DNS suffix of a client differs from its DNS domain name. For example, the domain name of the client is "testdomain.com" and the DNS suffix of the client is "testdomain1.com." 
In this scenario, the client is not discovered.

CAUSE

The Active Directory system discovery process does not try to resolve the client name by using its NetBIOS name when the name resolution fails by using the fully qualified domain name (FQDN) of the client.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have System Center Configuration Manager 2007 SP2 installed.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
System Center Configuration Manager 2007 file information notes
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Adsgdis.dll4.0.6487.215940,29601-Feb-201013:50x86
Adsource.dll4.0.6487.2159126,82401-Feb-201013:50x86
Adsysdis.dll4.0.6487.215942,34401-Feb-201013:50x86
Adsysgrp.dll4.0.6487.215940,29601-Feb-201013:50x86
Adusrdis.dll4.0.6487.215940,29601-Feb-201013:50x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft System Center Configuration Manager 2007 Service Pack 2
Keywords: 
kbqfe kbsurveynew kbautohotfix kbhotfixserver kbfield kbexpertiseinter KB2345551
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