Microsoft small business knowledge base

Article ID: 238364 - Last Review: October 21, 2013 - Revision: 3.2

This article was previously published under Q238364
This article has been archived. It is offered "as is" and will no longer be updated.


If you are installing Windows 2000 on a computer that has several non-partitioned hard disks, you may have to wait a long time when the "Examining Hard Drives" message is displayed during the text-mode portion of Setup. It may seem that Setup has stopped responding.


This behavior occurs if the computer has multiple non-partitioned drives. During the "Examining Hard Drives" portion of Setup, a function is called to process data about each hard disk. Non-partitioned hard disks do not pass a subroutine that is called by this function multiple times. This delays the process.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
kbnosurvey kbarchive kbprb kbsetup KB238364
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