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Article ID: 2398632 - Last Review: November 4, 2010 - Revision: 2.0

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SYMPTOMS

You install update 2183461 for Windows Internet Explorer 8 on a computer that is running Windows 7 or Windows Server 2008 R2. After you install the update, Internet Explorer 8 Upgrade Advisor does not function correctly. If you enable the Keep using this add-on anyway setting for an add-on, the Upgrade Advisor dialog box appears every time that you start Internet Explorer 8.

CAUSE

This issue occurs because a binary update that is required for the Internet Explorer 8 Upgrade Advisor to function correctly is missing from update 2183461.

For more information about update 2183461, click the following article number to view the article in the Microsoft Knowledge Base:

2183461 (http://vkbexternal.partners.extranet.microsoft.com/VKBWebService/ViewContent.aspx?scid=KB;EN-US;2183461) MS10-053: Cumulative Security update for Internet Explorer

RESOLUTION

Update information

How to obtain this update

The following files are available for download from the Microsoft Download Center:
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Operating systemUpdate
All supported x86-based versions of Internet Explorer 8 for Windows 7
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Download
Download the update package now. (http://www.microsoft.com/downloads/details.aspx?FamilyID=1b77caeb-c454-4d93-ac90-824b6e3e1464)
All supported x64-based versions of Internet Explorer 8 for Windows 7
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Download
Download the update package now. (http://www.microsoft.com/downloads/details.aspx?FamilyID=df012b1b-444a-4ca3-bf3c-def7b9e7e26a)
All supported x64-based versions of Internet Explorer 8 for Windows Server 2008 R2
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Download
Download the update package now. (http://www.microsoft.com/downloads/details.aspx?FamilyID=1c57a912-3ce8-43ad-a601-f94156df0db4)
All supported IA-64-based versions of Internet Explorer 8 for Windows Server 2008 R2
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Download
Download the update package now. (http://www.microsoft.com/downloads/details.aspx?FamilyID=a9ce13e1-cc22-407f-9964-88b432a1e07f)
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  (http://support.microsoft.com/kb/119591/ ) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this update, you must have Internet Explorer 8 installed on a computer that is running Windows 7 or Windows Server 2008 R2.

Registry information

To use the update in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
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    VersionProductMilestoneService branch
    6.1.760 0.16xxxWindows 7 and Windows Server 2008 R2RTMGDR
    6.1.760 0.20xxxWindows 7 and Windows Server 2008 R2RTMLDR
  • GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MANIFEST files and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Internet Explorer 8 for Windows 7
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File nameFile versionFile sizeDateTimePlatform
Iertutil.dll8.0.7600.166662,058,75231-Aug-201004:32x86
Sqmapi.dll6.1.7600.16385189,44014-Jul-200901:16x86
Iertutil.dll8.0.7600.207912,058,75231-Aug-201004:25x86
Sqmapi.dll6.1.7600.16385189,44014-Jul-200901:16x86
For all supported x64-based versions of Internet Explorer 8 for Windows 7 and for Windows Server 2008 R2
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File nameFile versionFile sizeDateTimePlatform
Iertutil.dll8.0.7600.166662,441,21631-Aug-201005:19x64
Sqmapi.dll6.1.7600.16385235,00814-Jul-200901:41x64
Iertutil.dll8.0.7600.207912,442,75231-Aug-201005:09x64
Sqmapi.dll6.1.7600.16385235,00814-Jul-200901:41x64
For all supported IA-64-based versions of Internet Explorer 8 for Windows Server 2008 R2
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File nameFile versionFile sizeDateTimePlatform
Iertutil.dll8.0.7600.166662,931,71231-Aug-201004:10IA-64
Sqmapi.dll6.1.7600.16385591,87214-Jul-200901:49IA-64
Iertutil.dll8.0.7600.207912,931,71231-Aug-201004:15IA-64
Sqmapi.dll6.1.7600.16385591,87214-Jul-200901:49IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Internet Explorer 8 for Windows 7
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File nameX86_359023fe13a7dbfef2cffe53bb2f990d_31bf3856ad364e35_8.0.7600.20791_none_37a59a9cea893d9f.manifest
File versionNot applicable
File size707
Date (UTC)31-Aug-2010
Time (UTC)19:53
PlatformNot applicable

File nameX86_c51acf4665878ca17c94d922f44dee99_31bf3856ad364e35_8.0.7600.16666_none_687b607898c2e343.manifest
File versionNot applicable
File size707
Date (UTC)31-Aug-2010
Time (UTC)19:53
PlatformNot applicable

File nameX86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.16666_none_624aed8864c8971b.manifest
File versionNot applicable
File size4,630
Date (UTC)31-Aug-2010
Time (UTC)19:58
PlatformNot applicable

File nameX86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.20791_none_62af191d7e030c05.manifest
File versionNot applicable
File size4,630
Date (UTC)31-Aug-2010
Time (UTC)19:58
PlatformNot applicable
Additional files for all supported x64-based versions of Internet Explorer 8 for Windows 7 and for Windows Server 2008 R2
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File nameAmd64_359023fe13a7dbfef2cffe53bb2f990d_31bf3856ad364e35_8.0.7600.20791_none_93c43620a2e6aed5.manifest
File versionNot applicable
File size709
Date (UTC)31-Aug-2010
Time (UTC)19:53
PlatformNot applicable

File nameAmd64_5870b09e0e8a17ca39d156acad50c91f_31bf3856ad364e35_8.0.7600.20791_none_fb67f872b4e633d4.manifest
File versionNot applicable
File size711
Date (UTC)31-Aug-2010
Time (UTC)19:53
PlatformNot applicable

File nameAmd64_6c7d55c780f854f62e99abd01f994d7f_31bf3856ad364e35_8.0.7600.16666_none_927e562386c45b44.manifest
File versionNot applicable
File size1,062
Date (UTC)31-Aug-2010
Time (UTC)19:53
PlatformNot applicable

File nameAmd64_88abc556df677337d1240a0bccd6333c_31bf3856ad364e35_8.0.7600.20791_none_a8e5971fce505d14.manifest
File versionNot applicable
File size1,062
Date (UTC)31-Aug-2010
Time (UTC)19:53
PlatformNot applicable

File nameAmd64_a0e4c9c57777cdd16f0fa6ac3ade67b0_31bf3856ad364e35_8.0.7600.16666_none_6d2f0b6125385b62.manifest
File versionNot applicable
File size711
Date (UTC)31-Aug-2010
Time (UTC)19:53
PlatformNot applicable

File nameAmd64_c51acf4665878ca17c94d922f44dee99_31bf3856ad364e35_8.0.7600.16666_none_c499fbfc51205479.manifest
File versionNot applicable
File size709
Date (UTC)31-Aug-2010
Time (UTC)19:53
PlatformNot applicable

File nameAmd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.16666_none_be69890c1d260851.manifest
File versionNot applicable
File size4,632
Date (UTC)31-Aug-2010
Time (UTC)20:01
PlatformNot applicable

File nameAmd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.20791_none_becdb4a136607d3b.manifest
File versionNot applicable
File size4,632
Date (UTC)31-Aug-2010
Time (UTC)20:01
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
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File nameIa64_359023fe13a7dbfef2cffe53bb2f990d_31bf3856ad364e35_8.0.7600.20791_none_37a73e92ea87469b.manifest
File versionNot applicable
File size708
Date (UTC)31-Aug-2010
Time (UTC)19:53
PlatformNot applicable

File nameIa64_c51acf4665878ca17c94d922f44dee99_31bf3856ad364e35_8.0.7600.16666_none_687d046e98c0ec3f.manifest
File versionNot applicable
File size708
Date (UTC)31-Aug-2010
Time (UTC)19:53
PlatformNot applicable

File nameIa64_c65d14be394d17bc5d5cd0f0df860bf6_31bf3856ad364e35_8.0.7600.16666_none_245def785f34bd67.manifest
File versionNot applicable
File size709
Date (UTC)31-Aug-2010
Time (UTC)19:53
PlatformNot applicable

File nameIa64_fd9e6da4d03927a7e24f8305ff36d706_31bf3856ad364e35_8.0.7600.20791_none_fa9f92e927253740.manifest
File versionNot applicable
File size709
Date (UTC)31-Aug-2010
Time (UTC)19:53
PlatformNot applicable

File nameIa64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.16666_none_624c917e64c6a017.manifest
File versionNot applicable
File size4,631
Date (UTC)31-Aug-2010
Time (UTC)19:54
PlatformNot applicable

File nameIa64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.20791_none_62b0bd137e011501.manifest
File versionNot applicable
File size4,631
Date (UTC)31-Aug-2010
Time (UTC)19:54
PlatformNot applicable

APPLIES TO
  • Windows Internet Explorer 8
Keywords: 
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