When you try to access the Windows Update Web site, you
receive you receive an application error message where the application name is
listed as IEXPLORE
and the module name is listed as
This problem occurs if the Wuv3is.dll file did not download
correctly or if it has become corrupted.
To resolve this problem, follow these steps:
- Click Start, and then click
- In the Open box, type regsvr32
/u wuv3is.dll, and then click OK.
- Delete the Wuv3is.dll file. To do so:
- Click Start, point to
Find, and then click Files or
- Type wuv3is.dll in the
- When the file is found, right-click it, and then click
- Delete the contents of the Windows Update folder. To do so:
The next time you visit the Windows Update Product Catalog,
a new copy of Wuv3is.dll is loaded. If you are prompted to install and run
Windows Update Control, click Yes.
- Click Start, click
Programs, and then click Windows
- In the left pane, double-click the Program
- In the left pane, double-click the Windows
- In the right pane, click Wuhistv3.log,
click Edit, and then click Invert
- Press DELETE, and then click Yes
Note If you delete the Wuhistv3.log file, the Windows Update download
history is cleared. Microsoft does not recommend that you delete the
Wuhistv3.log file. If you do so, you do not have a record of previous
downloads. After you perform the procedure described in this section, you
delete all files except for Wuhistv3.log.