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Article ID: 2411938 - Last Review: February 10, 2011 - Revision: 1.0

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SYMPTOMS

Consider the following scenario:
  • You install Internet Information Services (IIS) 7.5 on a computer that is running Windows Server 2008 R2.
  • You create a user account that contains a virtual account that has a domain prefix of "IIS AppPool\".
  • You try to change the user rights of the account in Local Security Policy.
In this scenario, you receive the following error message:
An external error has occurred. Failed to save Local Policy Database
If you go back into Local Security Policy to check the user right, you find that the Classic .NET AppPool and DefaultAppPool groups disappeared from the user right.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem that is described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)

Registry information

You do not have to change the registry to use this hotfix.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.1.760  0 . 20xxxWindows Server 2008 R2RTMLDR
    6.1.760  1 . 21xxxWindows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Scesrv.dll6.1.7600.20861406,01618-Dec-201006:09x64
Scesrv.dll6.1.7601.21624406,01618-Dec-201008:51x64
Wsecedit.dll6.1.7600.208611,495,55218-Dec-201006:09x64
Wsecedit.dll6.1.7601.216241,495,55218-Dec-201008:52x64
Scesrv.dll6.1.7600.20861307,71218-Dec-201005:30x86
Scesrv.dll6.1.7601.21624307,71218-Dec-201007:57x86
Wsecedit.dll6.1.7600.208611,294,33618-Dec-201005:31x86
Wsecedit.dll6.1.7601.216241,294,33618-Dec-201007:57x86
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Scesrv.dll6.1.7600.20861813,56818-Dec-201005:19IA-64
Scesrv.dll6.1.7601.21624813,56818-Dec-201009:35IA-64
Wsecedit.dll6.1.7600.208612,153,47218-Dec-201005:19IA-64
Wsecedit.dll6.1.7601.216242,153,47218-Dec-201009:35IA-64
Scesrv.dll6.1.7600.20861307,71218-Dec-201005:30x86
Scesrv.dll6.1.7601.21624307,71218-Dec-201007:57x86
Wsecedit.dll6.1.7600.208611,294,33618-Dec-201005:31x86
Wsecedit.dll6.1.7601.216241,294,33618-Dec-201007:57x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about Local Security Policy, visit the following Microsoft website:
General information about Local Security Policy (http://technet.microsoft.com/en-us/library/cc755686(WS.10).aspx)
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_26ba3892d57d3f7339151d175c8524d4_31bf3856ad364e35_6.1.7600.20861_none_6a189bed210ab31c.manifest
File versionNot applicable
File size730
Date (UTC)21-Dec-2010
Time (UTC)01:43
PlatformNot applicable
File nameAmd64_b88140baf984424e2b771d8300823e62_31bf3856ad364e35_6.1.7601.21624_none_20c1baf11c6a685d.manifest
File versionNot applicable
File size1,092
Date (UTC)21-Dec-2010
Time (UTC)01:43
PlatformNot applicable
File nameAmd64_bb157d50d3e86e089afe58abd4838fac_31bf3856ad364e35_6.1.7601.21624_none_fdea405f048d1ea2.manifest
File versionNot applicable
File size730
Date (UTC)21-Dec-2010
Time (UTC)01:43
PlatformNot applicable
File nameAmd64_bd1e82d574ca3007fe3e253fe17b9121_31bf3856ad364e35_6.1.7601.21624_none_467c51b7e9a14712.manifest
File versionNot applicable
File size1,100
Date (UTC)21-Dec-2010
Time (UTC)01:43
PlatformNot applicable
File nameAmd64_e46599836bf5b5abb61c34f853c9a67d_31bf3856ad364e35_6.1.7600.20861_none_f0912256e2e01493.manifest
File versionNot applicable
File size1,092
Date (UTC)21-Dec-2010
Time (UTC)01:43
PlatformNot applicable
File nameAmd64_ead1c9ffd661d5a689de56397d5fad73_31bf3856ad364e35_6.1.7600.20861_none_1453a1c1e3474bae.manifest
File versionNot applicable
File size1,100
Date (UTC)21-Dec-2010
Time (UTC)01:43
PlatformNot applicable
File nameAmd64_microsoft-windows-s..configurationengine_31bf3856ad364e35_6.1.7600.20861_none_15b5186dbb5ca820.manifest
File versionNot applicable
File size3,738
Date (UTC)18-Dec-2010
Time (UTC)06:48
PlatformNot applicable
File nameAmd64_microsoft-windows-s..configurationengine_31bf3856ad364e35_6.1.7601.21624_none_17c9b601b85ff04d.manifest
File versionNot applicable
File size3,738
Date (UTC)18-Dec-2010
Time (UTC)09:21
PlatformNot applicable
File nameAmd64_microsoft-windows-s..rationmanagement-ui_31bf3856ad364e35_6.1.7600.20861_none_be98003af97430e7.manifest
File versionNot applicable
File size21,673
Date (UTC)18-Dec-2010
Time (UTC)06:57
PlatformNot applicable
File nameAmd64_microsoft-windows-s..rationmanagement-ui_31bf3856ad364e35_6.1.7601.21624_none_c0ac9dcef6777914.manifest
File versionNot applicable
File size21,673
Date (UTC)18-Dec-2010
Time (UTC)09:28
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size3,603
Date (UTC)21-Dec-2010
Time (UTC)01:43
PlatformNot applicable
File nameX86_microsoft-windows-s..configurationengine_31bf3856ad364e35_6.1.7600.20861_none_b9967cea02ff36ea.manifest
File versionNot applicable
File size3,734
Date (UTC)18-Dec-2010
Time (UTC)05:54
PlatformNot applicable
File nameX86_microsoft-windows-s..configurationengine_31bf3856ad364e35_6.1.7601.21624_none_bbab1a7e00027f17.manifest
File versionNot applicable
File size3,734
Date (UTC)18-Dec-2010
Time (UTC)08:28
PlatformNot applicable
File nameX86_microsoft-windows-s..rationmanagement-ui_31bf3856ad364e35_6.1.7600.20861_none_627964b74116bfb1.manifest
File versionNot applicable
File size21,669
Date (UTC)18-Dec-2010
Time (UTC)06:00
PlatformNot applicable
File nameX86_microsoft-windows-s..rationmanagement-ui_31bf3856ad364e35_6.1.7601.21624_none_648e024b3e1a07de.manifest
File versionNot applicable
File size21,669
Date (UTC)18-Dec-2010
Time (UTC)08:34
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_6236c5236982724d66b9e4ce16209287_31bf3856ad364e35_6.1.7600.20861_none_031b53319ba19c79.manifest
File versionNot applicable
File size1,098
Date (UTC)21-Dec-2010
Time (UTC)01:43
PlatformNot applicable
File nameIa64_a8a4e59e1e68754cc98a3fa669da265e_31bf3856ad364e35_6.1.7600.20861_none_c2a19c125c35c576.manifest
File versionNot applicable
File size1,090
Date (UTC)21-Dec-2010
Time (UTC)01:43
PlatformNot applicable
File nameIa64_cfe65059d1dd272037e27f4f648d62c7_31bf3856ad364e35_6.1.7601.21624_none_2ba24dbabeefd464.manifest
File versionNot applicable
File size1,098
Date (UTC)21-Dec-2010
Time (UTC)01:43
PlatformNot applicable
File nameIa64_e5d085cc8e625b137978314e4225ee93_31bf3856ad364e35_6.1.7601.21624_none_b94f1630f750b6e1.manifest
File versionNot applicable
File size1,090
Date (UTC)21-Dec-2010
Time (UTC)01:43
PlatformNot applicable
File nameIa64_microsoft-windows-s..configurationengine_31bf3856ad364e35_6.1.7600.20861_none_b99820e002fd3fe6.manifest
File versionNot applicable
File size3,736
Date (UTC)18-Dec-2010
Time (UTC)06:48
PlatformNot applicable
File nameIa64_microsoft-windows-s..configurationengine_31bf3856ad364e35_6.1.7601.21624_none_bbacbe7400008813.manifest
File versionNot applicable
File size3,736
Date (UTC)18-Dec-2010
Time (UTC)09:55
PlatformNot applicable
File nameIa64_microsoft-windows-s..rationmanagement-ui_31bf3856ad364e35_6.1.7600.20861_none_627b08ad4114c8ad.manifest
File versionNot applicable
File size21,671
Date (UTC)18-Dec-2010
Time (UTC)06:54
PlatformNot applicable
File nameIa64_microsoft-windows-s..rationmanagement-ui_31bf3856ad364e35_6.1.7601.21624_none_648fa6413e1810da.manifest
File versionNot applicable
File size21,671
Date (UTC)18-Dec-2010
Time (UTC)10:00
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,169
Date (UTC)21-Dec-2010
Time (UTC)01:43
PlatformNot applicable
File nameX86_microsoft-windows-s..configurationengine_31bf3856ad364e35_6.1.7600.20861_none_b9967cea02ff36ea.manifest
File versionNot applicable
File size3,734
Date (UTC)18-Dec-2010
Time (UTC)05:54
PlatformNot applicable
File nameX86_microsoft-windows-s..configurationengine_31bf3856ad364e35_6.1.7601.21624_none_bbab1a7e00027f17.manifest
File versionNot applicable
File size3,734
Date (UTC)18-Dec-2010
Time (UTC)08:28
PlatformNot applicable
File nameX86_microsoft-windows-s..rationmanagement-ui_31bf3856ad364e35_6.1.7600.20861_none_627964b74116bfb1.manifest
File versionNot applicable
File size21,669
Date (UTC)18-Dec-2010
Time (UTC)06:00
PlatformNot applicable
File nameX86_microsoft-windows-s..rationmanagement-ui_31bf3856ad364e35_6.1.7601.21624_none_648e024b3e1a07de.manifest
File versionNot applicable
File size21,669
Date (UTC)18-Dec-2010
Time (UTC)08:34
PlatformNot applicable

APPLIES TO
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 for Itanium-Based Systems
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
  • Windows Web Server 2008 R2
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbexpertiseadvanced kbsurveynew KB2411938
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