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Article ID: 2424375 - Last Review: May 13, 2011 - Revision: 3.0

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SYMPTOMS

Consider the following scenario:
  • You install the Remote Desktop Services role on a computer that is running Windows Server 2008 R2.
  • You set the Interactive logon: Smart card removal behavior Group Policy setting to Disconnect if a Remote Desktop Services session.
  • A smart card is removed while a remote desktop session is active.
In this scenario, another remote desktop session may be incorrectly disconnected.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Server 2008 R2 or Windows Server 2008 R2 Service Pack 1 (SP1).

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.1.760 1.21xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) that are installed for each environment are listed separately in the "Additional file information for Windows 7" section. MANIFEST files and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Winscard.dll6.1.7601.21642217,60015-Jan-201106:23x64
Winscard.dll6.1.7601.21642134,65615-Jan-201105:35x86
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Winscard.dll6.1.7601.21642390,14415-Jan-201105:15IA-64
Winscard.dll6.1.7601.21642134,65615-Jan-201105:35x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the smart card Group Policy settings, visit the following Microsoft TechNet website:
General information about the smart card Group Policy settings (http://technet.microsoft.com/en-us/library/ff404287(WS.10).aspx)
For more information about the smart card removal policy service, visit the following Microsoft TechNet website:
General information about the smart card removal policy service (http://technet.microsoft.com/en-us/library/ff404291(WS.10).aspx)
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_1fff5cf95a188ed1c34c5ecca78c83a9_31bf3856ad364e35_6.1.7601.21642_none_4016100d98d46c19.manifest
File versionNot applicable
File size1,072
Date (UTC)15-Jan-2011
Time (UTC)15:59
PlatformNot applicable
File nameAmd64_570f99d2f2349d242e311d4a0ac5d03e_31bf3856ad364e35_6.1.7601.21642_none_e4e9d20b78de815b.manifest
File versionNot applicable
File size714
Date (UTC)15-Jan-2011
Time (UTC)15:59
PlatformNot applicable
File nameAmd64_89c040dc51a8f11d6c55bb0a0c8dd4e5_31bf3856ad364e35_6.1.7601.21642_none_94147148e0c6de58.manifest
File versionNot applicable
File size716
Date (UTC)15-Jan-2011
Time (UTC)15:59
PlatformNot applicable
File nameAmd64_microsoft-windows-s..cardsubsystemclient_31bf3856ad364e35_6.1.7601.21642_none_7771ac25a97083af.manifest
File versionNot applicable
File size2,937
Date (UTC)15-Jan-2011
Time (UTC)07:04
PlatformNot applicable
File nameX86_microsoft-windows-s..cardsubsystemclient_31bf3856ad364e35_6.1.7601.21642_none_1b5310a1f1131279.manifest
File versionNot applicable
File size2,933
Date (UTC)15-Jan-2011
Time (UTC)06:07
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_570f99d2f2349d242e311d4a0ac5d03e_31bf3856ad364e35_6.1.7601.21642_none_88ccda7dc07f1921.manifest
File versionNot applicable
File size713
Date (UTC)15-Jan-2011
Time (UTC)15:59
PlatformNot applicable
File nameIa64_b3f754a8d0f9c32a48204443cc3a9daa_31bf3856ad364e35_6.1.7601.21642_none_d82813c63aeeb617.manifest
File versionNot applicable
File size714
Date (UTC)15-Jan-2011
Time (UTC)15:59
PlatformNot applicable
File nameIa64_microsoft-windows-s..cardsubsystemclient_31bf3856ad364e35_6.1.7601.21642_none_1b54b497f1111b75.manifest
File versionNot applicable
File size2,935
Date (UTC)15-Jan-2011
Time (UTC)07:01
PlatformNot applicable
File nameX86_microsoft-windows-s..cardsubsystemclient_31bf3856ad364e35_6.1.7601.21642_none_1b5310a1f1131279.manifest
File versionNot applicable
File size2,933
Date (UTC)15-Jan-2011
Time (UTC)06:07
PlatformNot applicable

APPLIES TO
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbexpertiseadvanced kbsurveynew KB2424375
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