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Article ID: 242536 - Last Review: February 11, 2009 - Revision: 7.0

This article was previously published under Q242536

SYMPTOMS

When you attempt to log on to a domain from a Windows-based workstation or member server and a domain controller cannot be located, no error message is displayed. Instead, you are logged on to the local computer using cached credentials.

RESOLUTION

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756  (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows

To configure Windows to display a message when a user is logged on using cached credentials, follow these steps on each computer on which you want to display a message:
  1. Start Registry Editor (Regedt32.exe).
  2. Select the following registry key:
    HKEY_USERS\.DEFAULT\Software\Microsoft\WindowsNT\CurrentVersion\Winlogon
  3. On the Edit menu, click Add Value, and then add the following value:
    Value Name: ReportControllerMissing
    Data Type: REG_SZ
    Data Value: TRUE (must be all uppercase)
  4. Quit Registry Editor.
For each user for whom you want to display a message, follow these steps:
  1. Start Registry Editor (Regedt32.exe).
  2. Select the following registry key:
    HKEY_CURRENT_USER\Software\Microsoft\WindowsNT\CurrentVersion\Winlogon
  3. On the Edit menu, click Add Value, and then add the following value:
    Value Name: ReportDC
    Data Type: REG_DWORD
    Data Value: 1
  4. Quit Registry Editor.

MORE INFORMATION

To verify that you are logged on to the domain, check the System log. If you were logged on using cached credentials, you see the following event:
Event ID 5719

No Windows domain controller is available for domain domain_name the following error occurred: There are currently no logon servers available to service the logon request.
When you are using cached credentials, you may not see evidence of that immediately. Evidence is that you do not have access to items such as group policies, roaming profiles, home folders, or logon scripts.

APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows Server 2003 Service Pack 1
  • Microsoft Windows Server 2003, 64-Bit Datacenter Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows XP Professional
Keywords: 
kbenv kbprb KB242536
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