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Article ID: 2425702 - Last Review: June 28, 2012 - Revision: 11.0

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SYMPTOMS

You create a screen saver for your operating system to display pictures from one of the following locations.
Windows XP
  • My Pictures
  • Windows Live Photo Gallery
Windows Vista
  • Windows Photo Gallery
  • Windows Live Photo Gallery
Windows 7
  • Windows Live Photo Gallery
However, the screen saver may stop working if one of the following conditions is true:
  • There are invalid shortcuts in the folder or in the subfolder that stores the screen saver pictures.
  • The power setting is set to "Low Power."


Notes
  • If the screen saver displays pictures from My Pictures, the SCRNSAVE.EXE registry value in the following registry subkey is "C:\Windows\system32\ssmypics.scr":
    HKEY_CURRENT_USER\Control Panel\Desktop
  • If the screen saver displays pictures from Windows Photo Gallery, the SCRNSAVE.EXE registry value in the following registry subkey is "C:\Windows\system32\PhotoScreensaver.scr":
    HKEY_CURRENT_USER\Control Panel\Desktop
  • If the screen saver displays pictures from Windows Live Photo Gallery, the SCRNSAVE.EXE registry value in the following registry subkey is "C:\Windows\wlxpgss.scr":
    HKEY_CURRENT_USER\Control Panel\Desktop
     

RESOLUTION

Diagnose and fix the problem automatically

The Windows Photo and Slideshow Problems troubleshooter may automatically fix the problem described in this article.
This troubleshooter fixes many problems.Learn moreRun now


Let me fix it myself

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756  (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows


To fix this problem, follow these steps:
  1. Change the power setting of the computer to "Balanced."
  2. Delete any invalid photo shortcuts in the folder and in any subfolders. To do this, follow the appropriate steps for your operating system.
Windows XP
  • If the SCRNSAVE.EXE registry value is "C:\Windows\system32\ssmypics.scr," locate the ImageDirectory registry value in the following path:
    HKEY_CURRENT_USER\Control Panel\Screen Saver.Slideshow
    Browse to the folder that is indicated in the registry value, and then delete any invalid photo shortcuts in the folder and in the subfolders.
  • If the SCRNSAVE.EXE registry value is "C:\Windows\wlxpgss.scr," locate the FolderPath registry value in the following path:
    HKEY_CURRENT_USER\Software\Microsoft\Windows Photo Gallery\Slideshow\Screensaver
    Browse to the folder that is indicated in the registry value, and then delete any invalid photo shortcuts in the folder and in the subfolders.
Windows Vista
  • If the SCRNSAVE.EXE registry value is "C:\Windows\system32\PhotoScreensaver.scr," locate the FolderPath registry value in the following path:
    HKEY_CURRENT_USER\Software\Microsoft\Windows Live\Photo Gallery\Slideshow\Screensaver
    Browse to the folder that is indicated in the registry value, and then delete any invalid photo shortcuts in the folder and in the subfolders.
  • If the SCRNSAVE.EXE registry value is "C:\Windows\wlxpgss.scr," locate the FolderPath registry value in the following path:
    HKEY_CURRENT_USER\Software\Microsoft\Windows Photo Gallery\Slideshow\Screensaver
    Browse to the folder that is indicated in the registry value, and then delete any invalid photo shortcuts in the folder and in the subfolders.
Windows 7
  • If the SCRNSAVE.EXE registry value is "C:\Windows\wlxpgss.scr," locate the FolderPath registry value in the following path:
    HKEY_CURRENT_USER\Software\Microsoft\Windows Photo Gallery\Slideshow\Screensaver
    Browse to the folder that is indicated in the registry value, and then delete any invalid photo shortcuts in the folder and in the subfolders.
  • If the SCRNSAVE.EXE registry value is "C:\Windows\system32\PhotoScreensaver.scr," no action can be taken because the SCRNSAVE.EXE registry value is encrypted.


Note After you install the hotfix, you may lose any customized power settings.

MORE INFORMATION

How the MATS package works to fix this problem

Click here to understand how the MATS package works to fix this problem

Other issues that the MATS package fixes

930097  (http://support.microsoft.com/kb/930097/ ) Computer is slow when Windows Photo Gallery displays TIFF images that do not fit into one page in Windows Vista
2415237  (http://support.microsoft.com/kb/2415237/ ) Can't preview pictures in Windows Photo Gallery in Windows Vista
2415238  (http://support.microsoft.com/kb/2415238/ ) Color issues in the print preview of an image in Windows Photo Gallery in Windows Vista
938818  (http://support.microsoft.com/kb/938818/ ) Can't see pictures in a slide show in Windows Photo Gallery in Windows Vista
2009298  (http://support.microsoft.com/kb/2009298/ ) Can't download albums in Windows Live Photo Gallery after upgrading from Windows Vista to Windows 7
944221  (http://support.microsoft.com/kb/944221/ ) Windows Live Photo Gallery freezes or can't start
939395  (http://support.microsoft.com/kb/939395/ ) An image and its background become yellow in Windows Photo Gallery in Windows Vista
930102  (http://support.microsoft.com/kb/930102/ ) Image transition issues in Windows Photo Gallery in Windows XP or in Windows Vista

APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Starter
  • Windows Vista Ultimate
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
Keywords: 
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