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Article ID: 244132 - Last Review: February 28, 2014 - Revision: 2.5

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SYMPTOMS

After you upgrade a Microsoft DNS-based server from Windows NT 4.0 Service Pack 3 to Service Pack 4, 5, or 6, the System event log may contain one of the following stop messages:
Event ID: 453
DNS Server sendto () function failed. The data is in error.
-or-
Event ID: 7053
DNS Server sendto () function failed. The data is in error.

CAUSE

This problem occurs because DNS encounters a referral to an invalid address for a name server. The referral resource record lists the IP address of the name server as 0.0.0.0. DNS cannot send a query to an invalid address and logs the error against the sendto function.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS (http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms)
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:
   Date       Time     Size      File name   Platform
   --------------------------------------------------
   11/22/99   12:50p   178,448   Dns.exe     Intel
   11/22/99   12:40p   299,280   Dns.exe     Alpha
				



NOTE: Before applying this hotfix replace the cache.dns:
  1. Stop DNS service at c:\<system root>\system32\DNS.
  2. Rename the cache.dns to cache.old.
  3. Copy the cache.dns from the Sample folder to the DNS folder.
  4. Restart the DNS service.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

APPLIES TO
  • Microsoft Windows NT Server 4.0, Terminal Server Edition Service Pack 4
  • Microsoft Windows NT Server 4.0, Terminal Server Edition Service Pack 5
  • Microsoft Windows NT Server 4.0, Terminal Server Edition Service Pack 6
  • Microsoft Windows NT 4.0 Service Pack 4
  • Microsoft Windows NT 4.0 Service Pack 5
  • Microsoft Windows NT 4.0 Service Pack 6
Keywords: 
kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbfix KB244132
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