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Article ID: 2445705 - Last Review: November 19, 2010 - Revision: 1.0

SYMPTOMS

You apply the update that is described in Knowledge Base (KB) article 977343 or a later update on a Microsoft Office Communications Server 2007 R2 server. In this situation, an Office Communications Server 2007 R2 Monitoring server and an Office Communications Server 2007 R2 Archiving server cannot be activated by using the LcsCmd.exe command-line tool. Additionally, you find the following error message in the Office Communications Server 2007 R2 Deployment Log:

Failure

[0xC3EC784A] Failed to set database version.

CAUSE

This issue occurs because of the changes that are made in the Dbsetup.wsf file and in the Dbcommon.sql file.

RESOLUTION

To resolve this problem, install the following update rollup:
2404534  (http://support.microsoft.com/kb/2404534/ ) Description of the cumulative update package for Office Communications Server 2007 R2 database: November, 2010

WORKAROUND

To work around this issue, use the Office Communications Server 2007 R2 Installation wizard to activate the Office Communications Server 2007 R2 Monitoring server and the Office Communications Server 2007 R2 Archiving server.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

By default, the LcsCmd.exe command-line tool is located under the following folder:

<drive>:\Program Files\Common Files\Microsoft Office Communications Server 2007 R2

APPLIES TO
  • Microsoft Office Communications Server 2007 R2 Enterprise Edition
  • Microsoft Office Communications Server 2007 R2 Standard Edition
Keywords: 
kbqfe kbfix kbsurveynew kbexpertiseinter kbhotfixrollup KB2445705
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