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Article ID: 244938 - Last Review: March 2, 2007 - Revision: 3.4

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This article was previously published under Q244938


When you attempt to install a Microsoft Language Monitor-based printer driver in Windows 2000 from the console of a computer on which the operating system is located on an NTFS partition and you are logged on as a member of the Power Users group, the installation of the driver does not succeed. The following error message is generated after files are copied and you click Finish:
Printer driver was not installed - access denied


This behavior occurs because a Language Monitor dynamic-link library (DLL) file needs to be copied to the System32 folder. However, only administrators and the system can write to this folder. Members of the Users group cannot install printers, and so do not encounter this issue.


To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910  ( ) How to Obtain the Latest Windows 2000 Service Pack
To work around this problem, use any of the following methods:
  • Install the driver from the console as an administrator.
  • Use the Point-and-Print feature to download the driver.
  • Issue a command by using the Printui interface to push the installation of the driver remotely. To do so, use the following syntax:
    rundll32 printui.dll,PrintUIEntry /if /c "LocalComputerName" /b "Printer Name" /f %windir%\inf\ntprint.inf /r "PortName" /m "DriverModelName"
    NOTE: This command must be issued by an administrator for the computer/domain.
Note that if the printer is connected locally to the client and it supports Plug and Play, the printer is detected and installed automatically.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 1.


For additional information about using the Printui interface for remote printer installation, click the article number below to view the article in the Microsoft Knowledge Base:
189105  ( ) How to Add Printers with No User Interaction in Windows 2000

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
kbhotfixserver kbqfe kbbug kbenv kbfix kbprint kbwin2000sp1fix KB244938
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