When you try to install Microsoft SQL Server 2008 R2, you receive one or more of the following error messages or experience one or more of the following symptoms. Additionally, you cannot continue with the setup.
Setup error messages or symptoms
Error messages in SQL Server Setup log files
Event Viewer error message
This problem may occur for one of the following reasons:
- The installation media is damaged.
- The installation source is corrupted.
To resolve the problem, use one of the following methods:
- Download the SQL Server image again from the original location, and then rerun the Setup program.
- If you installed SQL Server over a computer network, install it again from a local drive, and then rerun the Setup program.
- Rename the Setup.rll file. To do this, follow these steps:
- Open Windows Explorer. To do this, click Start, click All Programs, click Accessories, and then click Windows Explorer.
- Locate and then click the following folder:
C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\SQLServer2008R2\resources\1033
- Right-click Setup.rll, and then click Rename.
- Type setup.rll.old, and then press Enter.
- Rerun the Setup program.
- If you are using a localized version of SQL Server, you can change the operating system settings to support localized versions. For more information about how to change the operating system settings, go to the following Microsoft website:
IMPORTANT Installations of different language versions of SQL Server instances on the same computer are not supported.
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The error messages that are mentioned in the "Symptoms" section may have other causes. If the steps in the "Resolution" section do not resolve the problem, you may be experiencing a different problem. For more information, go to the following Microsoft websites:
- To verify your installation media by using the Microsoft File Checksum Integrity Verifier tool, go to the following Microsoft website:
- For more information about how to install SQL Server 2008 R2, go to the following Microsoft website:
- For more information about known issues when you install SQL Server on Windows 7 or on Windows Server 2008 R2, click the following article number to view the article in the Microsoft Knowledge Base:
List of known issues when you install SQL Server on Windows 7 or on Windows Server 2008 R2