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Article ID: 245572 - Last Review: October 26, 2013 - Revision: 3.0

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This article was previously published under Q245572
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After you use Internet Explorer 5.5 or 5.5 Service Pack 1 to embed a binary file into a .chm help file and link from a topic page to that file, clicking the link may not open the file. However, if you click the link a second time, the link may work correctly.


To resolve this problem, obtain the latest service pack for Internet Explorer version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
267954  ( ) How to Obtain the Latest Internet Explorer 5.5 Service Pack
The English version of this fix should have the following file attributes or later:
   Date      Time       Version         Size       File name     Platform
   10/22/00  8:16 a.m.  5.50.4210.2600  2,744,080  Mshtml.dll    x86


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Internet Explorer version 5.5 Service Pack 2.

More information

To view this problem, encapsulate a file (such as a .zip, .pdf, .doc or .rtf file) into a .chm file, link to this file, and then click the link to try to view the file.
kbnosurvey kbarchive kbhotfixserver kbqfe kbfix kbie550presp2fix kbprb KB245572
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