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Article ID: 2460049 - Last Review: March 21, 2014 - Revision: 20.0

Introduction

Microsoft Office 2010 Service Pack 1 (SP1) provides the latest updates for Office 2010. This service pack includes the following two main categories of fixes:
  • Previously unreleased fixes that were made specifically for this service pack. In addition to general product fixes, these fixes include improvements in stability, performance, and security.
  • All the public updates that were released through June 2011 and all the cumulative updates that were released through April 2011 

Resolution

How to obtain and install the service pack

Method 1: Microsoft Update (recommended)

To download the service pack from Microsoft Update, go to the following Microsoft website:
Enrolling in Microsoft Update is the recommended way to update the products to SP1. Microsoft Update will detect the products that you have installed and then apply all updates to the products.

Method 2: Download the SP1 package

The following files are available for download from the Microsoft Download Center:

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Download
Download the Office 2010 Service Pack 1 64-bit package now.
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Download
Download the Office 2010 Service Pack 1 32-bit package now.Help me choose the package: 
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Open any of the Office 2010 products (Microsoft Word 2010, Microsoft Excel 2010, and so on), click File, and then click Help to find your office version. (The screen shot for this step follows.)

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The screen shot for this step
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For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  (http://support.microsoft.com/kb/119591/ ) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

For more information about a complete list of all released SP1 desktop packages, click the following article number to view the article in the Microsoft Knowledge Base:
2510690  (http://support.microsoft.com/kb/2510690/ ) List of all Microsoft Office 2010 Service Pack 1 packages

Overview of Office 2010 SP1 improvements

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Specifically, the key areas of improvement in SP1 are as follows:
    Access 2010 SP1
    • Access 2010 SP1 adds a new feature to integrate community content in the Application Parts gallery.
    • Fixes an issue that occurs when you try to export an Access file to an Excel workbook.
    • Improves the performance when publishing client forms from Access that contains embedded images

    Excel 2010 SP1
    • Improves the overall stability, performance and backward compatibility with earlier versions by addressing bugs that affect lots of users. For specific bugs fixes, download the "Microsoft Office 2010 Service Pack 1 Changes" workbook discussed later in this article.
    • Function names now maintain backward compatibility with earlier versions of Excel for the Czech, Dutch, Danish, Italian, Norwegian, Portuguese, Brazilian Portuguese, Spanish, Swedish, and Turkish languages.
      Note This issue is described in the following Microsoft Knowledge Base (KB) article:
      2551525  (http://support.microsoft.com/kb/2551525/ ) Function names changed in non-English versions of Excel 2010 SP1

    OneNote 2010 SP1
    • Added a new Open from web option that is located under the File Open menu. This enables you to open OneNote notebooks from OneDrive (formerly SkyDrive).
    • The Web option and the Network option are now added under the File Share menu. This makes it easier to share a notebook.
    • You can use the Quik Filling feature to save your local Unfiled Notes section to another section, or to OneDrive (formerly SkyDrive). To do this, click File, Options, Save and Backup, and then click Modify.
    • Improves how OneNote synchronizes with SharePoint or OneDrive (formerly SkyDrive).
    • OneNote 2010 SP1 now uses Windows Live Essentials to log on to OneDrive (formerly SkyDrive).
    • Fixes an issue that occurred when you applied a bullet or a numbered list to an empty line, or lines.
    • Fixes an issue where notebooks are visible in the navigation bar when you open or create lots of notebooks, and then minimize them.
    • Fixes an issue in which the incorrect style is used for the next line after a pasted link.
    • Fixes an issue in which the marked as read pages in OneNote 2010 changes to mark as unread.
    • Improves performance when a shared notebook is used by lots of users who use section groups.
    • OneNote 2010 SP1 now highlights items within the search results.
    • Fixes an issue that an ink may not move correctly when you share a notebook.
    • OneNote 2010 SP1 corrects the highlighting feature when you perform a search for certain text that is located inside a multipage XPS file.
    • Fixes an issue where the ink may not move as expected when you use the Insert Space command. Additionally, various other ink moving issues are addressed.
    • OneNote 2010 SP1 fixes the highlighting feature when you review a page that uses the highlighter tool.
    • A detailed error message is now when you use OneNote on a computer while other users are using OneDrive (formerly SkyDrive) OneNote on the same computer.
    • Improves performance when you use SharePoint 2010 to share a notebook on a slow network.
    • Fixes an issue in which you receive a "Exception 0x80042001(InvalidXML)" error message when you use the OneNote object model to export, and then import a page that contains Swedish content.
    • When you open OneNote 2010 for the first time, OneNote prompts you to set up your first notebook on OneDrive (formerly SkyDrive) or on a local location. OneNote 2010 SP1 adds a new DisableSkydriveSetupOnFirstBoot registry value to turn this feature off, and create the notebook locally.
    • Improved performance when you create a new page by using a template.
    • Fixes an issue in which the printout is displayed as a red X when you copy or move a page that contains a printout in OneNote 2010 format to OneNote 2007 format.
    • Fixes an author issue on a page when you use the OneNote object model to export and then import the page.
    • OneNote 2010 SP1 now correctly scrolls when the mouse pointer is near the edges of the screen.
    • OneNote 2010 SP1 can now open or synchronize notebooks created on OneDrive (formerly SkyDrive) that contains any of the following characters:
      , ",", &, %, #, ~, +
    • Fixes certain issues that Windows 7 users or Windows Vista users experience when they connect to OneDrive (formerly SkyDrive), or use OneDrive (formerly SkyDrive).
    • Fixes an issue in which you may lose customized note flags when an Add-in prevents OneNote 2010 from closing.
    • Fixes an issue an issue with the object model UpdateHierarchy method.

    Outlook 2010 SP1
    • Outlook 2010 SP1 includes Office 365 support.
    • Outlook 2010 SP1 can be set to always use the default sending account.
    • Fixes an issue in which the snooze time does not reset between appointments.

    PowerPoint 2010 SP1
    • The default behavior for the Use Presenter View option is changed to display the slide show on the secondary monitor, and display the notes on the primary monitor.
    • Fixes an issue in which an incorrect animation state occurs after you browse through all the slides.
    • Fixes an issue in which the mouse pointer disappears when you select the Second Monitor option from the Show On list.
    • Fixes an issue in which you receive the following error message when you edit or enable an Excel object that contains Visual Basic for Applications (VBA) code.
      Error accessing file. Network connection may have been lost.

      Microsoft PowerPoint can't start the application required to open this object. An error occurred and this feature is no longer functioning properly. Would you like to repair this feature now?

    • Fixes an issue in which an incorrect Runs.Count value is returned when a PowerPoint 2003 format presentation runs a PowerPoint 2010 object model command.
    • Fixes an issue in which audio or video media that was created on a Mac-based computer does not play back on a Windows-based computer.
    • Fixes an issue in which the images in an Enhanced Windows Medafile (EMF) file displays incorrectly when you save a slide as an Enhanced Windows Medafile (EMF) file, and then use a high resolution to print it.
    • Fixes an issue in which a pen cannot persist through the Slide Show mode when you use the pen as a pointer.
    • Fixes an issue that a default language change is not propagated to new slides or to new presentations.
    • Fixes an issue in which a linked image is not saved when you insert the linked image in a presentation, and then save the presentation an Open Document Format (ODF) file.

    Word 2010 SP1
    • Word 2010 SP1 includes a dialog box that warns users that the custom XML will be lost when files that use custom XML markups are saved in XML-based file formats.
    • Now, certain fields are available when you use the APA 6th and MLA 7th edition styles in the Bibliography feature.
    • Fixes an issue in which users receive the following error message when opening a Word 2010 document.
      The file <file name> cannot be opened because there are problems with the contents.

      The name in the end tag of the element must match the element type in the start tag.
    • Fixes an issue in which users receive the following error message when opening a Word 2010 document:
      Microsoft Office Word has encountered a problem and needs to close.
      Note This issue is described in the following Microsoft Knowledge Base (KB) article:
      2119612  (http://support.microsoft.com/kb/2119612/ ) Error message opening a document in Word 2010: "Microsoft Office Word has encountered a problem and needs to close" USP10.DLL


      http://support.microsoft.com/kb/2119612/EN-US (http://support.microsoft.com/kb/2119612/EN-US)
    • Fixes a font display problem when you open landscape documents that use a font that is installed on the system with PostScript outlines.
    • Fixes several editing conflict issues that occur when you use the Word Coauthoring feature.
    • Word 2010 SP1 now displays the map correctly when you use the Display Map function.
    • Paragraph indents are no longer lost when you edit other paragraph properties.
    • Word 2010 SP1 now saves a linked image correctly when you insert the linked image in a presentation, and then save the presentation as an Open Document Format (ODF) file.
    • When you copy some Excel data that includes cells and a chart, and then paste them as a linked Excel Worksheet Object (OLE) object in a Word document, the size of the chart may not be correct. Or, the chart may be corrupt. This issue occurs because Word uses the printer information to display the chart. Word 2010 SP1 adds an OleIgnorePrintPict registry value to 1 to ignore the printer information.
    • Fixes an issue in which a chart resizes fully when you use yellow resizing handles to change a shape inside the chart.
    • Fixes a rendering problem that occurs when you insert a graphic into a Word document, and then save the document as a HTML file.
    • Fixes an issue in which the whole Word group is flipped when you try to flip a child share inside a Word group by using the Word object model.
    • Fixes an issue in which the whole Word group is scaled when the ScaleHeight and ScaleWidth command use the Word object model to scale the height or scale the width of a child shape inside a Word group.

Downloadable list of issues that the service pack fixes

A workbook is available that lists the issues that are fixed by this service pack.
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Download
Download the Microsoft Office 2010 Service Pack 1 Changes.xlsx package now. (http://download.microsoft.com/download/5/1/2/512CC712-4070-4CFF-BC4A-B3AFF0E21A1E/Microsoft Office 2010 Service Pack 1 Changes.xlsx)

Note This workbook is in English. It is not translated into any other languages.
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More information

Known issues and behavior changes
2532126  (http://support.microsoft.com/kb/2532126/ ) Known issues that you may experience when you install the Microsoft Office 2010 Service Pack 1 and Microsoft SharePoint 2010 Service Pack 1

Technical information

For more information about this service pack that includes a list of files affected, click the following article number to view the article in the Microsoft Knowledge Base:
2532118  (http://support.microsoft.com/kb/2532118/ ) Technical details about the Microsoft Office 2010 Service Pack 1 (SP1) releases

Applies to
  • Microsoft Office Professional Plus 2010
  • Microsoft Office Professional 2010
  • Microsoft Office Standard 2010
  • Microsoft Office Home and Business 2010
  • Microsoft Office Home and Student 2010
  • Microsoft Office Starter 2010
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