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Article ID: 247084 - Last Review: October 22, 2013 - Revision: 4.2

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SYMPTOMS

The information store may stop with an access violation while trying to resolve a public folder conflict. The following events may be written to the Windows NT Server application event log:
Event ID 3089 MSExchangeIS Public
Warning
Replication Error
Error 0x4db occurred while processing an incoming replication message

Event ID 3090
MSExchangeIS Public
Warning
Replication error
Error 1243 occurred while processing an incoming replication message.

Folder: (df-FB97) IPM_SUBTREE\Internet
Newsgroups\microsoft\public\windowsnt\apps

Message: 1-BBB6B5, NULL
Test User : This is a just a message : 6/23/99 2:50:01 PM

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
191014  (http://support.microsoft.com/kb/191014/EN-US/ ) XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
The following files are available for download from the Microsoft Download Center:
x86:
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Download Q248838engi.exe now (http://www.microsoft.com/downloads/release.asp?ReleaseID=25443)
Alpha:
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Download
Download Q248838enga.exe now (http://www.microsoft.com/downloads/release.asp?ReleaseID=25444)
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  (http://support.microsoft.com/kb/119591/EN-US/ ) How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

NOTE: When you start this version of the information store, the information store databases are automatically upgraded to a new format. After the databases have been upgraded, you can restore an earlier version of the Store.exe file on the server, but only if it is version 5.5.2651.32 or later. If you restore a Store.exe file earlier than version 5.5.2651.32 after the database has been upgraded, you are no longer able to start the information store. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
244976  (http://support.microsoft.com/kb/244976/EN-US/ ) XADM: Event ID 1197 and 1005 When Starting the Information Store

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.

APPLIES TO
  • Microsoft Exchange Server 5.5 Service Pack 3
  • Microsoft Exchange Server 5.5 Standard Edition
  • Microsoft Exchange Server 5.5 Service Pack 1
  • Microsoft Exchange Server 5.5 Service Pack 2
Keywords: 
kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbexchange550presp4fix kbfix kbqfe KB247084
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