When you click Hibernate
from the Shut Down
menu after using a modem connection to the Internet, the Microsoft Windows 2000-based computer does not go into hibernation and you receive the following error message:
The device driver for 'Communications Port (2)' is preventing machine from entering hibernation. Please close all programs and try again. If the problem persists you may need to update this driver.
When you close all programs and then click Hibernate
again, you receive the same error message.
Microsoft has confirmed that this is a problem in Microsoft Windows 2000.