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Article ID: 2475890 - Last Review: March 31, 2011 - Revision: 2.0

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SUMMARY

This article describes the 2007 Microsoft Office system issue that is fixed in the hotfix package that is dated February 22, 2011.

INTRODUCTION

Issues that this hotfix package fixes

  • 2502207  (http://support.microsoft.com/kb/2502207/ ) Printer performance may be degraded when you print from PowerPoint 2007 presentations
  • 2498916  (http://support.microsoft.com/kb/2498916/ ) A chart that has no border is not displayed completely in a .doc file in Office Word 2007

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to resolve only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix package, you must have 2007 Microsoft Office suite Service Pack 2 installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949585  (http://support.microsoft.com/kb/949585/ ) How to obtain the latest service pack for the 2007 Office suite

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use this hotfix package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issue that is listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Office-kb2475890-fullfile-x86-glb.exe12.0.6554.500010,203,4804-Feb-1114:13x86

Microsoft Windows Installer .msp file information

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Oart-x-none.mspNot Applicable7,017,9844-Feb-1117:39Not Applicable
Oartconv-x-none.mspNot Applicable3,792,3844-Feb-1117:39Not Applicable

After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

Oart-x-none.msp information

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Oart.dll12.0.6554.500016,147,3044-Feb-1114:05x86

Oartconv-x-none.msp information

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Oartconv.dll12.0.6554.50008,576,3761-Feb-1121:16x86

REFERENCES

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft Office Basic 2007
  • Microsoft Office Enterprise 2007
  • Microsoft Office Home and Student 2007
  • Microsoft Office Standard 2007
  • Microsoft Office Professional 2007
  • Microsoft Office Small Business 2007
  • Microsoft Office Ultimate 2007
Keywords: 
kbqfe kbsurveynew kbexpertiseinter kbHotfixServer kbautohotfix kbhotfixrollup KB2475890
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