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Article ID: 248032 - Last Review: December 3, 2007 - Revision: 3.5

This article was previously published under Q248032

SYMPTOMS

When you connect to a Web server using a Web browser, such as Microsoft Internet Explorer, you may receive the following error message:
You are not authorized to view this page.
You do not have permission to view this directory or page from the Internet address of your Web browser.

Please try the following:

If you believe you should be able to view this directory or page, please contact the Web site administrator by using the e-mail address or phone number listed on the file:// home page.

HTTP 403.8 - Forbidden: Site access denied Internet Information Services

CAUSE

This error occurs because the server has a list of DNS names that are not allowed to access the site, and the DNS name you are using is in this list.

RESOLUTION

Have the Web site administrator remove your client's DNS name from the DNS restrictions on the IIS computer. To do this, open the properties on the Default Web Site or the Web site in question:

  1. Click the Directory Security tab.
  2. Under IP Address and Domain name restrictions, click Edit.
  3. Make sure that the Granted Access option is selected, and then click the domain name that you want to remove in the list.
  4. Click Remove.
  5. Do this for each domain that you want to remove.
NOTE: IP and Domain restrictions can also be set in the Master properties. You may have to perform the above steps under Master properties. To enter Master properties, right-click the server name in the Internet Services Manager and choose Properties. In the Master Properties box, click Edit.

APPLIES TO
  • Microsoft Internet Information Services 6.0
  • Microsoft Internet Information Services 5.0
Keywords: 
kbprb kbprod2web KB248032
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