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Article ID: 2492765 - Last Review: June 22, 2014 - Revision: 3.0

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Symptoms

Consider the following scenario:
  • You have a computer that is running Windows Server 2008 or Windows Server 2008 R2.
  • You run the sysprep.exe utility on the computer.
  • Windows starts some network services for a short time frame in the Sysprep Specialize phase of Sysprep.exe.
In this scenario, user account passwords can be changed within the short time frame.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Server 2008 Service Pack 2 (SP2)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849  (http://support.microsoft.com/kb/968849/ ) How to obtain the latest service pack for Windows Server 2008
For more information about how to obtain a Windows 7 or a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932  (http://support.microsoft.com/kb/976932/ ) Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 2 . 22xxxWindows Server 2008SP2LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Lsm.exe6.0.6002.22571230,91217-Jan-201114:07x86
For all supported x64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Lsm.exe6.0.6002.22571265,72817-Jan-201114:30x64
Lsm.exe6.0.6002.22571230,91217-Jan-201114:07x86
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Lsm.exe6.0.6002.22571535,04017-Jan-201114:08IA-64
Lsm.exe6.0.6002.22571230,91217-Jan-201114:07x86
Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.1.760 0 . 20xxxWindows Server 2008 R2RTMLDR
    6.1.760 1 . 21xxxWindows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Lsm.exe6.1.7600.20971336,38423-May-201105:16x64
Lsm.exe6.1.7601.21732343,55223-May-201105:05x64
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Lsm.exe6.1.7600.20971600,06423-May-201104:02IA-64
Lsm.exe6.1.7601.21732613,88823-May-201104:03IA-64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameUpdate.mum
File versionNot applicable
File size2,590
Date (UTC)18-Jan-2011
Time (UTC)09:43
PlatformNot applicable
File nameX86_736699eb4fcf9ae58cb6538993588475_31bf3856ad364e35_6.0.6002.22571_none_0e3ecd124065cf19.manifest
File versionNot applicable
File size724
Date (UTC)18-Jan-2011
Time (UTC)09:43
PlatformNot applicable
File nameX86_microsoft-windows-t..localsessionmanager_31bf3856ad364e35_6.0.6002.22571_none_a76a399421066d7a.manifest
File versionNot applicable
File size24,286
Date (UTC)17-Jan-2011
Time (UTC)16:12
PlatformNot applicable
Additional files for all supported x64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_d458d2fcbc9173e18bc0f5469ebc7199_31bf3856ad364e35_6.0.6002.22571_none_4ddf24305242c09c.manifest
File versionNot applicable
File size1,096
Date (UTC)18-Jan-2011
Time (UTC)09:43
PlatformNot applicable
File nameAmd64_microsoft-windows-t..localsessionmanager_31bf3856ad364e35_6.0.6002.22571_none_0388d517d963deb0.manifest
File versionNot applicable
File size24,308
Date (UTC)17-Jan-2011
Time (UTC)16:27
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,608
Date (UTC)18-Jan-2011
Time (UTC)09:43
PlatformNot applicable
File nameX86_microsoft-windows-t..localsessionmanager_31bf3856ad364e35_6.0.6002.22571_none_a76a399421066d7a.manifest
File versionNot applicable
File size24,286
Date (UTC)17-Jan-2011
Time (UTC)16:12
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_92e909ed5be0cc199db03e19228de5a4_31bf3856ad364e35_6.0.6002.22571_none_9f00f038fe779bf7.manifest
File versionNot applicable
File size1,094
Date (UTC)18-Jan-2011
Time (UTC)09:43
PlatformNot applicable
File nameIa64_microsoft-windows-t..localsessionmanager_31bf3856ad364e35_6.0.6002.22571_none_a76bdd8a21047676.manifest
File versionNot applicable
File size24,297
Date (UTC)17-Jan-2011
Time (UTC)15:47
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,930
Date (UTC)18-Jan-2011
Time (UTC)09:43
PlatformNot applicable
File nameX86_microsoft-windows-t..localsessionmanager_31bf3856ad364e35_6.0.6002.22571_none_a76a399421066d7a.manifest
File versionNot applicable
File size24,286
Date (UTC)17-Jan-2011
Time (UTC)16:12
PlatformNot applicable

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_microsoft-windows-t..localsessionmanager_31bf3856ad364e35_6.1.7600.20971_none_01ca33753d54c674.manifest
File versionNot Applicable
File size27,057
Date (UTC)23-May-2011
Time (UTC)05:55
PlatformNot Applicable
File nameAmd64_microsoft-windows-t..localsessionmanager_31bf3856ad364e35_6.1.7601.21732_none_03dcd0753a59dbf3.manifest
File versionNot Applicable
File size27,173
Date (UTC)23-May-2011
Time (UTC)07:15
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size3,215
Date (UTC)23-May-2011
Time (UTC)08:58
PlatformNot Applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_microsoft-windows-t..localsessionmanager_31bf3856ad364e35_6.1.7600.20971_none_a5ad3be784f55e3a.manifest
File versionNot Applicable
File size27,054
Date (UTC)23-May-2011
Time (UTC)05:55
PlatformNot Applicable
File nameIa64_microsoft-windows-t..localsessionmanager_31bf3856ad364e35_6.1.7601.21732_none_a7bfd8e781fa73b9.manifest
File versionNot Applicable
File size27,170
Date (UTC)23-May-2011
Time (UTC)07:16
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size2,168
Date (UTC)23-May-2011
Time (UTC)08:58
PlatformNot Applicable

Applies to
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Foundation
  • Windows Server 2008 Standard
  • Windows Server 2008 Standard without Hyper-V
  • Windows Web Server 2008
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 for Itanium-Based Systems
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbexpertiseinter kbsurveynew KB2492765
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