DetailPage-MSS-KB

Microsoft small business knowledge base

Article ID: 2493506 - Last Review: February 24, 2011 - Revision: 2.0

SYMPTOMS

Using Folder Redirection policy to redirect the user's Documents folder to their home directory, when "Grant the user exclusive rights to Documents" is selected, fails to create the Synchronization Partnership and fails to copy the Documents data to the home directory.

The following error is logged in the Application Event Log:

Log Name:      Application
Source:        Microsoft-Windows-Folder Redirection
Date:          1/7/2011 4:52:57 PM
Event ID:      502
Task Category: None
Level:         Error
Keywords:     
User:          contoso.com\jim
Computer:      Win7-1.contoso.com
Description:
Failed to apply policy and redirect folder "Documents" to "\\contoso.com\home\jim\ (file://contoso.com/home/jim/) ".
 Redirection options=0x1211.
 The following error occurred: "Can not create folder "\\contoso.com\home\jim (file://contoso.com/home/jim) ".
 Error details: "This security ID may not be assigned as the owner of this object."


CAUSE

  1. You have a computer running Vista SP1 or Windows 7 
  2. Folder Redirection Policy is configured to redirect the Documents folder to the user's home directory
  3. "Grant the user exclusive rights to Documents" - enabled
  4. "Also apply redirection policy to Windows 2000, Windows 200 Server, Windows XP, and Windows Server 2003 operating systems" - disabled 
In this configuration, the Synchronization Partnership is not created and therefore the documents in the home directory and local profile are not merged.  

RESOLUTION

Do one of the following:
  1. Enable both "Grant the user exclusive rights to Documents" and "Also apply redirection policy to Windows 2000, Windows 200 Server, Windows XP, and Windows Server 2003 operating systems". When both are enabled then the Synchronization Partnership is successfully created and documents are synchronized between the local profile and the home directory.

     -- OR --
  2. Disable both "Grant the user exclusive rights to Documents" and "Also apply redirection policy to Windows 2000, Windows 200 Server, Windows XP, and Windows Server 2003 operating systems". When both are disabled then the Synchronization Partnership is successfully created and documents are synchronized between the local profile and the home directory.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use (http://go.microsoft.com/fwlink/?LinkId=151500) for other considerations.

APPLIES TO
  • Windows Vista Enterprise
  • Windows Vista Ultimate
  • Windows 7 Enterprise
  • Windows 7 Professional
Keywords: 
KB2493506
Share
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support