DetailPage-MSS-KB

Microsoft small business knowledge base

Article ID: 2494447 - Last Review: February 21, 2011 - Revision: 1.0

Microsoft distributes Microsoft SQL Server 2008 R2 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 R2 fix release.

On This Page

SYMPTOMS

Consider the following scenario:
  • You install and configure Microsoft SQL Server 2008 R2 Reporting Services (SSRS 2008 R2) on a computer that also hosts Internet Information Services (IIS).
  • You try to access the Report manager page by using the following URL address:
    http://<server name>/reports
    Note <server name> is a placeholder for the name of the computer that hosts reporting services.
In this scenario, you incorrectly receive a logon dialog box.

Additionally, a logon attempt may fail and the website might not open if you do not have permission to access the IIS website.

CAUSE

This issue occurs because the Report Manager page incorrectly references /images/blank.gif that is not handled by SSRS 2008 R2 and that is handled by IIS. 

RESOLUTION

Cumulative update information

SQL Server 2008 R2

The fix for this issue was first released in Cumulative Update 6. For more information about how to obtain this cumulative update package for SQL Server 2008 R2, click the following article number to view the article in the Microsoft Knowledge Base:
2489376  (http://support.microsoft.com/kb/2489376/ ) Cumulative Update package 6 for SQL Server 2008 R2
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 R2 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
981356  (http://support.microsoft.com/kb/981356/ ) The SQL Server 2008 R2 builds that were released after SQL Server 2008 R2 was released

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft SQL Server 2008 R2 Reporting Services
Keywords: 
kbfix kbexpertiseadvanced kbqfe kbsurveynew KB2494447
Share
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support