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Article ID: 2501761 - Last Review: February 25, 2011 - Revision: 2.1

SYMPTOMS

After you upgrade from Microsoft Dynamics CRM 4.0 to Microsoft Dynamics CRM 2011, the ISV tab is shown in the ribbon on all grids and forms.

CAUSE

This behavior occurs because the ISV config file is migrated into the ribbon when the system is upgraded. This file has the following XML structure:
<TabDisplayRules>
<TabDisplayRule TabCommand="Mscrm.Isv.Global">
<PageRule Address="*" />
</TabDisplayRule >
</TabDisplayRules >

RESOLUTION

This behavior is by design.

You can update the RibbonDiffXml part of the Customizations.xml file to set PageRule to meet your system requirements.

MORE INFORMATION

For information about how to customize the ribbon and how to work with the RibbonDiffXml part, see the Microsoft Dynamics CRM 2011 Software Development Kit (SDK). 

To download the Microsoft Dynamics CRM 2011 SDK, visit the following Microsoft website:
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=420f0f05-c226-4194-b7e1-f23ceaa83b69 (http://www.microsoft.com/downloads/en/details.aspx?FamilyID=420f0f05-c226-4194-b7e1-f23ceaa83b69)

For more information about the Microsoft Dynamics CRM 2011 SDK, visit the following Microsoft Developer Network (MSDN) website:
http://msdn.microsoft.com/en-us/library/bb219489.aspx (http://msdn.microsoft.com/en-us/library/bb219489.aspx)


APPLIES TO
  • Microsoft Dynamics CRM 2011
  • Microsoft Dynamics CRM Online Professional Edition
Keywords: 
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