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Article ID: 2514984 - Last Review: September 4, 2013 - Revision: 3.0

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Summary

This article describes the Microsoft Lync Server 2010, Group Chat issues that are fixed in the cumulative update that is dated November 2011.
This article describes the following items about the update package:
  • The issues that the update package fixes.
  • The prerequisites for installing the update package.
  • Whether you must restart the computer after you install the update package.
  • Whether the update package is replaced by any other update package.
  • Whether you must make any registry changes.
  • The files that the update package contains.

INTRODUCTION

Issues that this cumulative update fixes

This cumulative update fixes the following issues:
  • 2586030  (http://support.microsoft.com/kb/2586030/ ) Event ID 5377 is logged on a Lync Server 2010 Group Chat server
  • 2600208  (http://support.microsoft.com/kb/2600208/ ) Error message when you try to add a user to a chat room in Lync Server 2010, Group Chat
  • 2568561  (http://support.microsoft.com/kb/2568561/ ) A user is displayed two times in a membership list of a Lync Server 2010, Group Chat channel
This update also fixes the issues that are described in the following Microsoft Knowledge Base articles:
  • 2571550  (http://support.microsoft.com/kb/2571550/ ) Description of the update for Lync Server 2010 Group Chat: July 2011
  • 2500447   (http://support.microsoft.com/kb/2500447 / ) Description of the update for Lync Server 2010 Group Chat: April 2011

Resolution

Update package information

The following file is available for download from the Microsoft Download Center:
Collapse this imageExpand this image
Download
Download the MgcServer.msp package now. (http://www.microsoft.com/downloads/en/details.aspx?FamilyID=e0d4b35a-81ca-4f6e-93f5-3aaf482c1399)
Release Date: November 2011

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  (http://support.microsoft.com/kb/119591/ ) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

There are no prerequisites for installing this cumulative update.

Restart requirement


You may have to restart the computer after you apply this cumulative update.

Replacement information

This update replaces the following previously released update

2571550  (http://support.microsoft.com/kb/2571550/ ) Description of the update for Lync Server 2010 Group Chat: July 2011


Registry information


To use one of the updates in this package, you do not have to make any changes to the registry.

Update package installation information

Install this update to Lync Server 2010 Group Chat server

  1. Make sure that the Lync Server 2010 Group Chat features are installed, configured and functioning correctly. Lync Server 2010 Group Chat server include Channel server, Lookup server and Compliance server.
  2. Stop the Channel service and stop the Lookup service that is currently running.
  3. Apply this update by running MgcServer.msp on all the computers that have the Group Chat server role installed.
  4. On the Group Chat server, run the Server Config Tool in one of the following ways:
    • CMD prompt: navigate to “%programfiles%\Microsoft Lync Server 2010\Group Chat Server”, and then type ‘serverconfigtool.exe /s’ to silently upgrade the DB versions.
    • Start menu: All Programs, Administrative Tools, Microsoft Lync Server 2010, Group Chat.
    • File location: <driver letter>:\Program Files\Microsoft Lync Server 2010\Group Chat Server\ServerConfigTool.exe.

  5. Click Yes when you receive the following message, and the Server Config Tool upgrades the existing Group Chat database schema. Additionally, the Server Config Tool changes the server's configuration files to reflect these changes.

    You must have read/write permission to the server's configuration files to complete this task.

    Note You must shut down all Group Chat servers before you perform this upgrade.
  6. Restart the Channel service, the Lookup service and then restart the Compliance server.

File information

This update may not contain all the files that you must have to fully update a product to the latest build. This update contains only the files that you must have to correct the issues that are listed in this article.

After the update is installed, the global version of this update has the file attributes, or a later version of the file attributes, that are listed in the following table:
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
File_c5.dll4.0.7577.284281,34429-May-1110:23x86
File_c5.ws.dll4.0.7577.284281,34429-May-1110:23x86
File_channelserver.dll4.0.7577.4051432,92815-Nov-1120:29x86
File_clientcommon.dll4.0.7577.2532,431,76030-Mar-1118:34x86
File_endpoint.dll4.0.7577.40511,039,12815-Nov-1120:29x86
File_endpoint.ws.dll4.0.7577.40511,039,12815-Nov-1120:29x86
File_groupchatconsole.admNot Applicable8,59929-Mar-1115:40Not Applicable
File_lookupservice.exe4.0.7577.4051199,45615-Nov-1120:29x86
File_mgccommon.dll4.0.7577.4051449,30415-Nov-1120:28x86
File_mgccommon.ws.dll4.0.7577.4051449,30415-Nov-1120:28x86
File_protocols.dll4.0.7577.284420,62429-May-1110:23x86
File_protocols.ws.dll4.0.7577.284420,62429-May-1110:23x86
File_rtcsres.dll4.0.7577.3241,031,92829-Aug-1119:04x64
File_servercommon.dll4.0.7577.4051789,28015-Nov-1120:29x86
File_servercommon.ws.dll4.0.7577.4051789,28015-Nov-1120:29x86
File_serverconfigtool.exe4.0.7577.40511,116,96815-Nov-1120:28x86

References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Applies to
  • Microsoft Lync Server 2010, Group Chat
Keywords: 
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